Norres

Virtual Assistant | Self-Managed Ops & Workflow| Financial Markets

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($960.00/month)

Bachelors degree

Last Active

April 30th, 2026 (9 days ago)

Member Since

May 1st, 2025

Profile Description

Experienced professional with a strong background in forex trading, customer support, account management, business development, call center operations, and e-commerce management. I have worked as a Business Development Manager, Account Manager, mentor, and trader in the forex industry, supporting both brokers and prop firms. My experience includes client onboarding, trader support, backend operations, account handling, resolving trading-related concerns, and building strong client relationships to support retention and business growth.

I also have solid experience in customer support management and call center operations, where I handled agent supervision, performance monitoring, quality assurance, training, escalations, shift scheduling, and workflow improvement. I am comfortable managing both inbound and outbound support environments while ensuring service quality, KPI performance, and customer satisfaction.

In e-commerce, I have worked as an Operations Manager for print-on-demand businesses and have hands-on experience with Shopify support, order management, product listings, backend operations, refunds, and customer communication. I am also capable of coordinating with suppliers, handling B2B communication, and helping maintain smooth day-to-day operations.

As a Virtual Assistant, I have supported travel, e-commerce, and trading-related businesses by managing customer service, backend tasks, booking coordination, reporting, and administrative workflows. I am highly organized, reliable, and able to work with minimal supervision while delivering efficient and professional results.

Top Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 2 - 5 years

I’ve managed day-to-day call center operations, including agent supervision, performance monitoring, quality assurance, and shift scheduling. My role involved training agents, ensuring KPIs were met, handling escalations, and implementing workflow improvements to enhance service efficiency and client satisfaction. I’m experienced in both inbound and outbound environments with minimal supervision.

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

I’ve led customer support operations for e-commerce businesses and forex brokerage, including managing support tickets, training support staff, creating response templates, and improving workflow systems. I specialize in maintaining high response quality, managing escalations, and ensuring client satisfaction while streamlining internal processes for efficiency.

Virtual Assistant

Experience: 2 - 5 years

I’ve worked as a Virtual Assistant supporting travel and e-commerce businesses, handling tasks like customer service, booking coordination, product listings, and backend operations. I also have experience as a Forex Broker Account Manager, assisting clients with onboarding, account queries, and trading-related concerns. I’m highly organized, can manage workflows independently, and consistently deliver reliable results even with minimal supervision.

Other Skills

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

I’ve handled customer support for Shopify-based e-commerce stores, including order tracking, refunds, and resolving product-related inquiries. I’m also experienced in updating product listings, managing customer emails, and using Shopify’s backend to ensure smooth store operations. My focus is always on timely, friendly, and effective support that builds customer trust.

Professional Services » Forex Trading

Experience: 5 - 10 years

I have solid experience as a Business Development Manager and Account Manager in the forex trading industry, supporting both brokers and prop firms. My work includes customer support, backend support, client onboarding, account handling, trader assistance, and operational coordination. I have worked closely with clients to resolve concerns, guide them through trading platforms and processes, and maintain strong relationships while supporting business growth and retention. With this background, I bring both client-facing and backend operational experience within forex and prop firm environments.

Professional Services » Forex Trading » Technical Analysis

Experience: 2 - 5 years

I am a CTA Certified Technical Analyst with hands-on experience in chart reading, market structure, and price action strategies. I specialize in institutional concepts such as Order Blocks, Fair Value Gaps, and Mitigation. I’ve mentored traders through webinars and one-on-one coaching, focusing on developing a consistent and disciplined trading approach.

Professional Services » Forex Trading » Risk Management

Experience: 2 - 5 years

I apply structured risk management strategies in live trading, focusing on fixed percentage risk per trade (2–3%) and clear stop-loss levels. I also teach beginners how to protect capital, manage drawdowns, and maintain consistency in volatile markets. My approach is based on real trading experience and institutional risk principles.

Basic Information

Age: 35

Gender: Male

Website: Sign Up with Pro Account to View

Address: Tubod, Lanao Del Norte

Tests Taken: IQ
Score: 92: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0253
Total Execution Time	0.0266

GET DATA

No GET data exists

MEMORY USAGE

1,616,176 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4146772

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0157 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0013	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4146772' LIMIT 1
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0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4146772' AND `is_private` = 1
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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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