Reyan

Operation Manager | Lead Generation & Appointment Setting |

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.09/hour ($1,536.00/month)

Bachelors degree

Last Active

March 20th, 2026 (54 days ago)

Member Since

April 10th, 2025

Profile Description

Results-driven, resourceful, and driven, I am a lead generation and sales support expert with a track record of consistently converting cold leads into warm conversations and, eventually, paying customers. With a combination of outbound prospecting, CRM management, and sales continuity under my belt, I possess the hunter's mentality of a sales representative and the strategist's vision of a lead generation expert.
I've worked in a range of industries telco, real estate, cultivating relationships, and assisting businesses to grow revenue. It's not merely hitting numbers that differentiates me, but the methodical way I ensure leads not only get created, but converted.
I'm valued by clients for three reasons:
Consistency – I don't merely build pipelines; I sustain ---------- ntum so that no lead falls between the cracks.
Adaptability – Whether that's performing U.S. hours, changing industries, or mastering new tools, I adapt speedily without sacrificing productivity.
Performance Under Pressure – With awards for exceptional performance, including several "Agent of the Month" awards, I excel in high-pressure situations.
Expert In:
1. Lead Generation (Outbound & Inbound)
2. Cold Calling & Appointment Setting
3. CRM Management (Salesforce, Zoho, Follow Up Boss, etc.)
4. Pipeline Development & Reconversion Strategies
5. Customer Engagement & Retention
6. Sales Process Continuity & Reporting
? What Sets Me Apart:
1. A closer's attitude infused with a lead gen strategist's approach.
2. Awards and recognition as a top achiever in sales and customer service.
3. Experienced at breaking down complex processes into concise, actionable steps.
4. On-time, remote-capable, and dedicated to U.S. time zones.
5. A balance of assertiveness and empathy—advocating for results without alienating prospects.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Community Engagement & Reporting (2019 – 2021 | DENR – Region VI & CENRO Sara) Facilitated formation of People’s Organizations for community-based forest management (CBFM). Organized training/workshops on environmental protection and climate adaptation. Tracked project performance and prepared detailed weekly, monthly, quarterly, and annual reports with documentation. Coordinated with multiple stakeholders, strengthening communication and organizational skills.

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Lead Generation & Cold Calling (2025 – 2025 | Direct Client, VA Work) Making daily outbound cold calls to property owners, FSBOs, expired listings, pre-foreclosures, and absentee owners. 2. Qualifying prospects using predefined criteria for real estate deals (interest in selling, property type, and pricing). 3. Setting up appointments for Realtors/Investors and logging activities in CRM systems. Skilled in handling objections and adapting scripts to live conversations.

Marketing » Sales

Experience: 2 - 5 years

Customer Support & Sales (2021 – 2025 | TELUS Digital and IQor) 1. Delivered exceptional customer service by processing service transfer requests, resolving billing/subscription issues, and managing service upgrades. 2. Appointment setting for installation, repairs, and service transfers. 3. Upselling and cross-selling services while maintaining 100% order accuracy for 8 consecutive months. Achievements: Agent of the Month for customer satisfaction & performance. All-Star of the Season (Seasons 12 & 14) for excellence in customer service & sales. Promoted to Subject Matter Expert (SME) in just 5 months, mentoring and training new agents.

Other Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Used for lead tracking, customer management, and reporting. Logged interactions, managed opportunities, and kept sales pipelines organized. Solid working knowledge; still room to master deeper automation features.

Marketing » CRM » Zoho CRM

Experience: 1 - 2 years

Experienced in contact management, pipeline updates, and scheduling follow-ups. Helped maintain accurate customer data and reconversion tracking. Confident user, especially for appointment setting and follow-ups.

E-Commerce » Amazon » Seller Central

Experience: 6 months - 1 year

Used extensively while at TELUS Digital (DoorDash voice ordering). Processed customer orders, tracked deliveries, and updated records with 100?curacy. Reliable in high-volume environments.

E-Commerce » Ebay » Customer Support

Experience: 1 - 2 years

Customer Service Representative (2018 – 2019 | Startek: Amazon Retail) Handled 100+ daily calls regarding product deliveries, refunds, subscriptions, and billing. Maintained professionalism with dissatisfied customers while providing tailored solutions. Gained early recognition for patience, respect, and customer-first service.

Project Management » Appfolio

Experience: Less than 6 months

Basic exposure to property management workflows. Assisted in logging updates and simple reporting tasks. Familiar, but not yet advanced.

Real Estate » Corelogic Mls Matrix

Experience: Less than 6 months

MLS (Entry-Level) – ⭐⭐⭐☆☆ (3/5) Used for basic property searches and listings during VA work. Can navigate the platform but still entry-level knowledge.

Real Estate » Mojo

Experience: 6 months - 1 year

Mojo Dialer (Integrated CRM Tool) – ⭐⭐⭐⭐⭐ (5/5) Strong experience using Mojo for power dialing, logging call notes, and follow-ups. Perfect for high-volume cold calling and lead gen campaigns. One of your standout tools for efficiency in outreach.

Marketing » GoHighLevel

Experience: Less than 6 months

GoHighLevel (GHL) – ⭐⭐⭐⭐☆ (4/5) Experienced in building pipelines, running campaigns, and automating follow-ups. Used for cold calling, SMS/email drip sequences, and lead nurturing. Great for maximizing conversions in real estate and service-based industries.

Basic Information

Age: 28

Gender: Male

Website: Sign Up with Pro Account to View

Address: Santa Barbara, Iloilo

Tests Taken: IQ
Score: 128: DISC
Dominance: 48
Influence: 17
Steadiness: 10
Compliance: 25: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0286
Total Execution Time	0.0300

GET DATA

No GET data exists

MEMORY USAGE

1,457,152 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4107040

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 28 (0.0173 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0011	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4107040' LIMIT 1
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0.0003	`SELECT * FROM employment WHERE jobseeker_id = '4107040' AND hired > -1`
0.0003	SELECT `employers`.`contact_name`, `employer_comment`.`employer_comment_id`, `employer_comment`.`employer_id`, `employer_comment`.`jobseekers_id`, `employer_comment`.`employer_date`, `employer_comment`.`employer_comment`, `employer_comment`.`lastmodified`, `employer_comment`.`comment_status` FROM `employers` LEFT JOIN `employer_comment` ON `employer_comment`.`employer_id` = `employers`.`employer_id` WHERE `employer_comment`.`jobseekers_id` = '4107040' AND `employers`.`deactivate` = 0 AND `employer_comment`.`comment_status` = 'ACTIVE' ORDER BY `employer_comment_id` DESC
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0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4107040'
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0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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