Johnnaki

HR & Administrative Support | Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.04/hour ($960.00/month)

Associates degree

Last Active

August 7th, 2026 (6 days ago)

Member Since

March 27th, 2025

Profile Description

Dedicated professional with 5+ years experienced in HR & administration support, and 7+ years in customer service and sales. Skilled in employee relations, compliance, outbound sales, CRM and client management to improve business efficiency and customer retention.

Top Skills

Experience: 5 - 10 years

Experienced HR professional with expertise in employee relations, performance management, and compliance. Skilled in developing HR policies, handling workplace conflicts, and implementing training programs to enhance employee engagement and organizational growth. Adept at using HR technology to streamline processes and ensure labor law compliance while fostering a positive workplace culture.

Experience: 5 - 10 years

Skilled in efficiently managing email communications by organizing , prioritizing, and responding to messages promptly. Proficient in using email tools to streamline workflows, main effective communication, and ensure easy retrieval and categorization and archiving.

Experience: 5 - 10 years

Skilled in handling customer inquiries, order processing, billing concerns, and account management to ensure seamless transactions.

Other Skills

Experience: Less than 6 months

Experienced in managing administrative tasks efficiently, including documentation, scheduling, data management, and compliance tracking. Proficient in handling HR operations, maintaining records, and streamlining workflows for improved efficiency and ensure smooth day-to-day operations.

Experience: 5 - 10 years

Experienced in managing structured onboarding programs to ensure a seamless transition for new employees. Skilled in conducting orientations, explaining company policies, and providing necessary training to enhance employee engagement and retention. Adept at coordinating onboarding documentation, facilitating introductions, and using HR technology to streamline the process for a positive new hire experience.

Experience: 5 - 10 years

Understanding local labor laws, anti-discrimination policies, and workplace rights. Handling Grievances & Disciplinary Actions professionally while ensuring compliance.

Experience: Less than 6 months

Conduction client outreach, cold calling and follow-ups to drive sales and retention. Managing CRM systems to track customer interactions, trends, and sales opportunities.

Basic Information

Age
35
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  97
Government ID
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