Michael

SQL, Transcripts, Data research, Market research

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Overview

Looking for full-time work (8 hours/day)

at $1.68/hour ($320.00/month)

Bachelors degree

Last Active

March 6th, 2025 (422 days ago)

Member Since

March 6th, 2025

Profile Description

I have experience working as a transcription specialist, where I provided accurate and high-quality transcripts for audio and video recordings, ensuring grammatical correctness, clarity, and adherence to style guidelines. I managed tight deadlines while maintaining efficiency and precision across various transcription formats, including legal, medical, and general content. Additionally, I served as a team manager for an application, where I led and coordinated a team, managed workflows, assigned tasks, and ensured deadlines were met. I provided training and guidance to tea ---------- mbers, communicated with stakeholders to align goals, and implemented strategies to enhance productivity and quality.

Top Skills

I have above-average management skills in leading a team within a contact center environment. My experience includes overseeing team performance, ensuring productivity, and maintaining high-quality service standards. I am skilled in task delegation, workflow optimization, and motivating team members to achieve their targets. Additionally, I have experience in coaching, mentoring, and providing constructive feedback to improve individual and team performance. I am adept at handling escalations, resolving conflicts, and fostering a positive work culture that enhances efficiency and collaboration. My ability to communicate effectively with both team members and stakeholders allows me to drive results and ensure customer satisfaction.

Experience: 10+ years

Editing and proofreading of transcripts

Other Skills

Experience: Less than 6 months

I have moderate knowledge of Microsoft Excel, including data entry, formatting, and basic to intermediate functions such as sorting, filtering, and using formulas like VLOOKUP, IF statements, and PivotTables. I am comfortable creating spreadsheets, organizing data efficiently, and utilizing charts and graphs for data visualization. Additionally, I can perform basic data analysis and automate tasks using built-in Excel tools to improve productivity.

Experience: Less than 6 months

basic SQL knowledge for data management

Basic Information

Age
41
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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