General Virtual Assistant | Customer Service Specialist | Lead Generation
I am a results-driven and highly organized General Virtual Assistant with extensive experience in customer service support and lead generation. I help businesses operate efficiently by managing administrative tasks, delivering professional and timely customer support, and generating qualified leads that drive growth.
I have handled high-volume
I am proactive, detail-oriented, and adaptable to different systems and workflows. I value accuracy, confidentiality, and clear communication, and I aim to build long-term working relationships by consistently delivering reliable and high-quality work.
Core Skills • General Virtual Assistance & Administrative Support • Customer Service
Tools & Platforms • E-commerce & Support: Shopify, Zendesk, Gorgias, Freshdesk • CRM & Sales: HubSpot, Pipedrive, Salesforce (basic) • Productivity & Communication: Google Workspace, Slack, Zoom, Microsoft Office • Databases & Organization: Airtable, Google Sheets, Notion • Website & Tech: Cloudflare, WordPress (basic), cPanel (basic) • Lead Research Tools: Apollo,
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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