Seth

Customer Service Virtual Assistant | Operations & Helpdesk Specialist | Tier-3 E

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Overview

Looking for full-time work (8 hours/day)

at $4.84/hour ($945.44/month)

Bachelor's degree

Last Active

August 30th, 2026 (5 days ago)

Member Since

February 3rd, 2025

Profile Description

If you are looking for an entry-level assistant to micro-manage, I am not for you.

If you need an elite, proactive Operations Specialist & Executive VA who can manage complex back-office workflows, handle high-stakes customer escalations, troubleshoot Meta ad infrastructure, and drive performance without constant oversight—let’s talk.

Over the past 10 years, I have supported global enterprises including Meta (Facebook), ---------- , T-Mobile, and VGW Holdings. I bring a proven track record of multi-award-winning performance (including Full-Year Top Customer Success Manager Distinction) and top-tier execution.

WHAT I BRING TO YOUR BUSINESS:• Executive Virtual Assistance & Back-Office: Inbox and email management, calendar scheduling, data entry, workflow QA auditing, and meeting facilitation.• Meta / Facebook Technical Specialist: Subject Matter Expert (SME) in Meta Business Manager, Ads Manager, Pixel setup, campaign troubleshooting, and account/feature suspension resolutions.• High-Level Customer Success & Escalations: Tier-3 escalation authority, advanced ticket resolution via Salesforce and Zendesk, SLA compliance, and cross-department vendor coordination.• E-Commerce & Inbound Sales Execution: End-to-end order processing, product matching, upselling, payment handling, and daily quota attainment.

WHY WORK WITH ME?Zero Hand-Holding: I learn systems rapidly, solve problems independently, and take full ownership of my responsibilities.
Enterprise-Grade Experience: I bring big-tech processes, strict data security compliance, and polished operational standards to your team.

Flawless Communication: Professional English proficiency (written and spoken).

Whether you need a reliable right hand to take operational burdens off your plate or a technical VA to handle complex workflows, I am ready to deliver immediate ROI.
Send me a message today, and let’s get your operations running seamlessly.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Proficient in managing high-volume email ticketing queues via Zendesk and Salesforce for major international enterprises. Maintained strict SLA compliance while resolving technical, promotional, and account inquiries.

Customer Support » Chat Support

Experience: Less than 6 months

Provided real-time live chat support and e-commerce chat sales for brands like T-Mobile and Meta. Skilled in fast query resolution, payment handling, order updates, and upselling.

Customer Support » Phone Support

Experience: 5 - 10 years

Handled multi-channel voice operations for banking, telecom, and travel accounts. Managed billing verification, account troubleshooting, complex escalations, and luxury sales calls.

Other Skills

Advertising » Facebook Ads

Experience: 2 - 5 years

Expert support for Meta Ads Manager, ad creation, campaign optimization, audience targeting, and Meta Pixel implementation. Assisted business owners in resolving suspended ad accounts and features.

Customer Support » Technical Support

Experience: 2 - 5 years

Served as Subject Matter Expert (SME) providing floor-level technical guidance. Specialized in troubleshooting ad platforms, Meta Pixel installation, account feature suspensions, and telecom device settings

Office and Administration » Travel Planning

Experience: 2 - 5 years

Delivered end-to-end travel support for global OTA platforms like Trip.com and Celebrity Cruises. Experienced in managing flight/hotel ticketing, luxury cruise reservations, cabin placements, vendor coordination, and Tier-3 booking discrepancies.

Office and Administration » Administrative Support

Experience: 2 - 5 years

Complete back-office assistance including team inbox management, 1-on-1 coaching sessions, meeting facilitation, and administrative report logging.

Marketing » Telemarketing » Inbound Sales

Experience: Less than 6 months

Proven inbound sales track record across luxury cruise itineraries, mobile phone subscriptions, and add-on services. Consistently met and exceeded daily sales quotas and KPI targets.

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Paranaque City, Metro Manila

Tests Taken: IQ
Score: 94: DISC
Dominance: 52
Influence: 22
Steadiness: 12
Compliance: 14: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“I'm very thankful for what OFS and Onlinejobs.ph has done for me!”

Sam Sapp

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“I'm working with a very very talented person.”

- Austin L. Church

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0874
Total Execution Time	0.0889

GET DATA

No GET data exists

MEMORY USAGE

1,657,160 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3969626

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0759 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3969626' LIMIT 1
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0.0025	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3969626'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3969626' AND `is_private` = 1
0.0008	`SELECT * FROM employment WHERE jobseeker_id = '3969626' AND hired > -1`
0.0012	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '3969626' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0005	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3969626'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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SERVER_NAME	v1.stage.onlinejobs.ph
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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
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HTTP_HOST
REMOTE_HOST
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.49
HTTP_DNT

Seth

Customer Service Virtual Assistant | Operations & Helpdesk Specialist | Tier-3 E

Overview

Profile Description

Top Skills

Customer Support » Email Support

Customer Support » Chat Support

Customer Support » Phone Support

Other Skills

Advertising » Facebook Ads

Customer Support » Technical Support

Office and Administration » Travel Planning

Office and Administration » Administrative Support

Marketing » Telemarketing » Inbound Sales

Marketing » Social Media Management » Facebook marketing

Office and Administration » Data Entry

Accounting » Financial Accounting » Financial Analysis

Office and Administration » Communication

E-Commerce » Order processing

Office and Administration » Quality Assurance

Basic Information