Shiela

Experienced Client Relations & Operations Specialist

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.68/hour ($1,272.74/month)

Bachelors degree

Last Active

June 13th, 2026 (3 days ago)

Member Since

October 24th, 2024

Profile Description

Result- focused, quality driven individual with
experience in project implementation, demonstrating consistency of objectives and customer service, sales, and technical skills and commitment to organizational goals. Proven ability to implement effective policies and procedures, enhance productivity and increase efficiency through effective leadership skills.

Top Skills

E-Commerce » Order processing

Experience: 2 - 5 years

Office and Administration » Client Relationship Management

Experience: 10+ years

Experienced Client Relations Specialist skilled in managing daily operations, building strong client relationships, and ensuring seamless service delivery. Proven ability to oversee client communications, troubleshoot issues, and drive customer satisfaction through proactive engagement and strategic problem-solving. Expertise in account management, team leadership, and customer success across diverse industries.

Office and Administration » Client Relationship Management

Experience: 5 - 10 years

Skilled Client Relationship Manager with a proven ability to foster strong partnerships, enhance customer satisfaction, and drive client success. Experienced in managing key accounts, resolving issues proactively, and delivering customized solutions to meet client needs. Adept at communication, strategic planning, and building lasting relationships that support business growth and client retention

Other Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 5 - 10 years

Seasoned BPO Operations Manager with a proven track record in overseeing high-performing customer service, sales, and technical support teams. Skilled in optimizing workflows, driving KPIs, and enhancing client satisfaction through efficient team leadership, strategic planning, and continuous process improvement. Extensive experience in training and development, client relations, and managing large-scale operations to ensure seamless service delivery and operational excellence.

Marketing » Appointment Setting

Experience: 2 - 5 years

Coaching » Training and Development

Experience: 10+ years

Dedicated Training and Development Specialist with a strong background in designing and delivering targeted training programs to drive team performance and skill enhancement. Skilled in identifying training needs, creating engaging learning materials, and implementing strategies that align with organizational goals. Experienced in coaching, mentoring, and supporting team growth to achieve operational efficiency and elevate overall performance

Virtual Assistant

Experience: 2 - 5 years

Experienced Virtual Assistant with a strong focus on administrative support, client relations, and operational efficiency. Skilled in managing schedules, handling email communication, organizing tasks, and providing reliable executive support in fast-paced, remote environments. Known for attention to detail, proactive problem-solving, and dedication to ensuring smooth daily operations.

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: General Santos City, South Cotabato

Tests Taken: IQ
Score: 126: DISC
Dominance: 36
Influence: 25
Steadiness: 20
Compliance: 19: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”

Judy Bass

SEE MORE REAL RESULTS

“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Info )	0.0504
Total Execution Time	0.0520

GET DATA

No GET data exists

MEMORY USAGE

1,422,208 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3803403

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 28 (0.0295 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3803403' LIMIT 1
0.0035	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '3803403'
0.0016	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3803403'
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3803403' AND `is_private` = 1
0.0010	`SELECT * FROM employment WHERE jobseeker_id = '3803403' AND hired > -1`
0.0005	SELECT `employers`.`contact_name`, `employer_comment`.`employer_comment_id`, `employer_comment`.`employer_id`, `employer_comment`.`jobseekers_id`, `employer_comment`.`employer_date`, `employer_comment`.`employer_comment`, `employer_comment`.`lastmodified`, `employer_comment`.`comment_status` FROM `employers` LEFT JOIN `employer_comment` ON `employer_comment`.`employer_id` = `employers`.`employer_id` WHERE `employer_comment`.`jobseekers_id` = '3803403' AND `employers`.`deactivate` = 0 AND `employer_comment`.`comment_status` = 'ACTIVE' ORDER BY `employer_comment_id` DESC
0.0004	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0005	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 3803403 LIMIT 1`
0.0006	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 3803403 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '3803403' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0023	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '3803403'
0.0047	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0029	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '3803403' ORDER BY `jsct`.`rate` DESC
0.0014	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3803403'
0.0020	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0006	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0006	`select * from teasers`
0.0013	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0006	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0011	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/3803403
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
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SCRIPT_NAME	/index.php
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.145
HTTP_DNT