Joshua

Marine Engineer & Customer Service Professional

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($800.00/month)

Bachelor's degree

Last Active

August 8th, 2026 (7 days ago)

Member Since

August 29th, 2024

Profile Description

OIC-EW Licensed Marine Engineer | 4th Engineer |Customer Service Professional | Strong Customer Service Track Record

I bring two things that are rarely combined: hands-on sea service experience as a licensed marine engineer, and a proven track record in high-KPI customer service environments.

On the engineering side, I hold a MARINA OIC-EW Marine Engineering License (2019) and a B.S. in Marine Engineering. I hold a full STCW portfolio.

On the customer service side, I spent over a year at Shell Business Operations as a Customer Success Specialist managing vessel lube oil accounts for global ship management companies, followed by senior operations roles at Capital One Philippines and Dispensed Australia where I consistently earned Strong KPI ratings for customer interaction, response time, and delivery. I work well in multicultural environments, adapt quickly, stay calm under pressure, and communicate clearly with people from any background, skills I've applied at sea with mixed-nationality crews and on land with international clients alike. Available for immediate embarkation or onboarding.

Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Customer Service » Conflict resolution

Experience: 2 - 5 years

Customer Support » Ecommerce » B2B

Experience: 1 - 2 years

Customer Support » Ecommerce » B2C

Experience: 1 - 2 years

Customer Support » Back Office Support

Experience: 1 - 2 years

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Las Pinas, Metro Manila

Tests Taken: IQ
Score: 104: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

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Joshua

Marine Engineer & Customer Service Professional

Overview

Profile Description

Top Skills

Customer Support » Chat Support

Customer Support » Customer Service » Conflict resolution

Other Skills

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Customer Service

Customer Support » Customer Service » Fraud detection

Customer Support » Ecommerce » B2B

Customer Support » Ecommerce » B2C

Customer Support » Back Office Support

Basic Information