Ma.

General Virtual Assistant | Top-Rated Content Moderator | Customer Service Exper

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $2.42/hour ($467.20/month)

Bachelors degree

Last Active

July 9th, 2026 (3 days ago)

Member Since

August 16th, 2024

Profile Description

100% accuracy isn't a number I put on paper, it's a record I've held as Top Agent while reviewing content at volume, where one missed detail slips past and the rest don't. That same instinct now runs through everything I do: CRM systems, spreadsheets, email threads, AI-generated drafts. I check the work behind the work.

Trained through Surge's VA Masterclass to build on that foundation — not replace it. So alongside the AI tools (ChatGPT, Claude, and the like) for drafting, research, and speeding up repetitive tasks, I bring:

- Wix builds & Flodesk campaigns that don't look templated
- Canva design with an actual eye for it, not just drag-and-drop
- Trello/Asana systems that keep projects from quietly falling apart
- Inbox and calendar management that anticipates, not just reacts

I've handled financial claims, sales, and customer service before this — so "detail-oriented" isn't a buzzword I picked off a template. It's what got me recognized at my current job, and it's what I bring to yours.

Top Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 6 months - 1 year

Customer Service Skills Summary (Teleperformance – Florida Blue Account) Dedicated Customer Service Representative with experience supporting healthcare providers under the Florida Blue account. Skilled in assisting doctors and medical staff with patient claims, ensuring accurate processing, verification, and resolution of inquiries. Demonstrates strong knowledge of healthcare processes while strictly adhering to HIPAA guidelines to maintain patient confidentiality and data security. Proven ability to handle high-volume interactions with professionalism, delivering clear communication and efficient problem resolution. Maintains high accuracy, quality performance, and customer satisfaction in a fast-paced environment. Equipped with strong attention to detail, active listening skills, and the ability to manage sensitive information with integrity and care.

Customer Support » Social Media Moderation

Experience: 6 months - 1 year

Content Moderator (BIGO Platform) Detail-oriented Content Moderator with experience monitoring live streams and user-generated content on the BIGO platform. Recognized as a Top Agent for consistently delivering 100?curacy rate in every audit. Skilled in enforcing community guidelines, identifying policy violations, and ensuring a safe online environment while meeting productivity targets in a fast-paced setting. Core Skills: • Live Stream & User-Generated Content Moderation • Policy Enforcement & Compliance (BIGO Platform Guidelines) • Content Review, Analysis & Risk Assessment • Quality Assurance & 100% Audit Accuracy • Real-Time Moderation & Decision-Making • Escalation Handling & Incident Reporting • Strong Attention to Detail & Consistency • Emotional Resilience & Confidentiality • High-Volume, Fast-Paced Work Environment • Digital Tools & Content Moderation Systems Proficiency

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Demonstrates strong sales and communication skills in promoting financial products, generating leads, and closing deals while ensuring compliance with banking and insurance regulations. Proven ability to build trust, deliver excellent customer service, and maintain long-term client relationships in a target-driven environment. Equipped with strong attention to detail, problem-solving skills, and a commitment to ethical financial advising.

Other Skills

Design » Graphic Design

Experience: Less than 6 months

Possess foundational graphic design skills, capable of creating visually appealing and effective designs for various digital and print mediums. Experienced with tools such as Canva. Able to design social media graphics, marketing materials, and simple layouts, focusing on brand consistency and clear messaging. Familiar with design principles like color theory, typography, and composition, ensuring that all visual elements support the intended message and target audience.

Office and Administration » Calendar Management

Experience: Less than 6 months

Efficiently manage and organize calendars, schedule appointments, and coordinate meetings to ensure optimal time management and productivity. Proficient in handling multiple calendars and prioritizing tasks based on urgency and importance.

Design » Graphic Design » Canva

Experience: 6 months - 1 year

Design » Web Design & Page Layout » Flodesk

Experience: Less than 6 months

Office and Administration » AI Tools » ChatGPT

Experience: 2 - 5 years

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0488
Total Execution Time	0.0503

GET DATA

No GET data exists

MEMORY USAGE

1,606,720 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3665012

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0341 seconds) (Show)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3665012' LIMIT 1
0.0036	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '3665012'
0.0018	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3665012'
0.0008	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3665012' AND `is_private` = 1
0.0013	`SELECT * FROM employment WHERE jobseeker_id = '3665012' AND hired > -1`
0.0009	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '3665012' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0011	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '3665012' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0009	`SELECT *, DATEDIFF('2026-07-12',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0008	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0017	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '3665012'
0.0036	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '3665012' ORDER BY `jsct`.`rate` DESC
0.0009	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3665012'
0.0009	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0009	`select * from teasers`
0.0009	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/3665012
csrf-token	df15e240bf7fd03487445ed2155f3581

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_DNT