I am a dedicated Virtual Assistant with a strong foundation in professional customer support and business operations. Having spent years supporting clients across the United States in the telecommunications industry, I developed the strong written and verbal communication skills necessary to navigate diverse customer expectations and maintain high levels of satisfaction.
In my transition to virtual assistance, I have focused on streamlining operations for cleaning businesses. I specialize in managing the end-to-end client journey—from initial inquiry to service completion. My expertise includes:
**Operations Management: Proficient in BookingKoala for scheduling, job assignment, and maintaining organized calendars.
**Communication & Support: Experienced with OpenPhone (QUO) to provide clear service explanations and prepare accurate, detailed quotations tailored to client needs.
**Growth & Lead Generation: Skilled in driving business visibility and capturing new leads through Thumbtack, Yelp, Google Local Services Ads, and Meta.
I believe that a successful business is built on efficient systems, proactive communication, and a "first-time right" mentality. I am committed to handling your daily operations with precision, allowing you to focus on the core aspects of your business.
I am eager to bring my background in customer care and technical administrative support to your team to help drive your business forward.
Experience: 6 months - 1 year
I am a versatile Virtual Assistant with a strong background in U.S.-based customer service and service-industry operations. I specialize in streamlining daily workflows for cleaning businesses using BookingKoala and OpenPhone, handling everything from scheduling and job assignments to preparing detailed quotations. My proactive, "first-time right" approach extends to lead generation across Thumbtack, Yelp, Google Local Services Ads, and Meta, ensuring a seamless client journey from inquiry to service completion. With a blend of technical adaptability in 12V electrical systems and proven expertise in client relations, I am dedicated to providing the precise, reliable support necessary to scale your business operations effectively.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.