Gladys

Customer Service Administrative Assistant

Verified

mark as hired

Overview

Looking for part-time work (6 hours/day)

at $6.52/hour ($960.00/month)

Bachelors degree

Last Active

October 3rd, 2026 (2 days ago)

Member Since

August 3rd, 2024

Profile Description

Skills
Customer Service Excellence
Exceptional ability to handle customer inquiries, resolve complaints, and ensure satisfaction.
proven track record of building strong customer relationships and maintaining high service standards.
Administrative Efficiency
Skilled in managing office operations, including scheduling, correspondence, and document management.
Proficient in data entry, file organization, and maintaining accurate records.
Business Management
Strong foundation in business principles, strategic planning, and project management.
Capable of analyzing business processes and implementing strategies for improved efficiency.
Effective Communication
Excellent verbal and written communication skills, adept at conveying information clearly and persuasively.
Skilled in presenting ideas and collaborating with tea ---------- mbers and stakeholders.
Organizational Skills
Highly organized with the ability to manage multiple tasks and projects simultaneously.
Strong attention to detail and ability to prioritize tasks effectively.
Problem-Solving Abilities
Analytical mindset with the ability to identify problems, develop solutions, and execute effective resolutions.
Resourceful and creative in overcoming challenges and improving processes.
Technical Proficiency
Experienced with [mention specific software or tools, e.g., Microsoft Office Suite, CRM systems, project management software].
Quick learner with the ability to adapt to new technologies and tools.
Interpersonal Skills
Ability to build rapport and work effectively with diverse individuals and teams.
Strong team player with a collaborative approach to achieving common goals.
Time Management
Efficient in managing time and resources to meet deadlines and deliver high-quality results.
Capable of balancing multiple responsibilities in a fast-paced environment.
Attention to Detail
Diligent in ensuring accuracy in all tasks, from documentation to data analysis.
Focused on delivering meticulous and high-standard work.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Exceptional Customer Interaction: Demonstrated ability to engage with customers in a friendly, professional, and empathetic manner. Adept at building rapport quickly and providing a positive experience, whether handling inquiries, resolving issues, or offering support.

Office and Administration » Communication

Experience: 2 - 5 years

Effective Communication: Demonstrates exceptional ability to convey information clearly and concisely, whether in writing or verbally. Capable of articulating complex ideas in a straightforward manner, ensuring that all stakeholders understand and engage with the message. Active Listening: Exhibits strong active listening skills, attentively hearing and understanding others’ perspectives. Engages in meaningful dialogue by asking clarifying questions and providing thoughtful responses, ensuring that all parties feel heard and valued. Professional Correspondence: Proficient in drafting professional emails, reports, and documents with clarity and precision. Skilled in tailoring communication to the audience, whether addressing clients, colleagues, or management, to ensure effective and respectful interaction. Conflict Resolution: Adept at handling difficult conversations and resolving conflicts with diplomacy and tact. Utilizes problem-solving techniques to address issues constructively, aiming for mutually beneficial solutions and maintaining positive relationships.

Customer Support » Product Knowledge

Experience: 2 - 5 years

Comprehensive understanding of products and services offered, allowing for informed recommendations and solutions. Capable of explaining features, benefits, and troubleshooting steps clearly to assist customers in making informed decisions.

Other Skills

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Malay, Aklan

Tests Taken: DISC
Dominance: 44
Influence: 10
Steadiness: 40
Compliance: 6: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

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“That has been a game changer for me”

- Jason Tonioli

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BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Info )	0.0294
Total Execution Time	0.0311

GET DATA

No GET data exists

MEMORY USAGE

1,611,840 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3632367

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0169 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3632367' LIMIT 1
0.0026	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '3632367'
0.0012	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3632367'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3632367' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '3632367' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '3632367' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '3632367' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0012	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '3632367'
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0.0014	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '3632367' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3632367'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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