Kathy

Amazon Virtual Assistant | Customer Service & Sales Specialist | Account Manager

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.04/hour ($960.00/month)

Bachelors degree

Last Active

August 8th, 2026 (5 days ago)

Member Since

August 1st, 2024

Profile Description

Are you looking for a dependable Amazon Virtual Assistant who can support your business through customer service, sales support, account management, and daily operations?

I’m an Amazon Virtual Assistant with experience in customer service, sales support, account management, inventory coord
ination, product listing support, and eCommerce operations, helping businesses improve customer satisfaction and streamline daily operations. I am equipped with strong communication skills, problem-solving abilities, and a customer-focused approach.

• Experienced in phone, email, and chat support
• Skilled in customer relationship management, upselling, and account support
• Proficient in Amazon Seller Central, Keepa, SellerAmp (SAS), and CRM systems
• Detail-oriented, dependable, and organized in fast-paced environments
• Experienced in billing support, order processing, inventory tracking, and data management
• Committed to delivering excellent customer experiences and operational efficiency

SERVICES I CAN DO FOR YOU

• Provide customer service support through phone, email, and chat
• Manage customer accounts, inquiries, and issue resolution
• Support sales activities through upselling and customer retention strategies
• Handle order processing, billing inquiries, and account-related requests
• Maintain accurate CRM records, spreadsheets, and operational reports
• Assist with inventory coordination and product listing updates
• Conduct Amazon product research using manual sourcing and reverse sourcing strategies
• Analyze pricing, competition, profitability, and sales trends to support business decisions

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Top Skills

E-Commerce » Amazon

Experience: Less than 6 months

Provide comprehensive support for Amazon Seller Central operations, including order processing, account management, inventory coordination, and product listing maintenance. Experienced in monitoring account performance, maintaining accurate records, and supporting operational workflows that improve efficiency and seller performance.

Customer Support » Sales Support

Experience: 6 months - 1 year

Leverage strong communication and consultative selling skills to identify customer needs and recommend value-driven solutions. Proven ability to support upselling, cross-selling, and customer retention initiatives, contributing to revenue growth while strengthening client relationships and customer loyalty.

Customer Support » Customer Service

Experience: 1 - 2 years

Deliver exceptional customer support across phone, email, chat, and social media channels, resolving technical, billing, and account-related concerns with professionalism and efficiency. Skilled in customer retention, conflict resolution, and relationship management, ensuring a positive customer experience that supports long-term business growth.

Other Skills

E-Commerce » Inventory Management

Experience: Less than 6 months

Support efficient inventory management and product listing operations by monitoring stock levels, maintaining accurate product information, and assisting with listing updates. Knowledgeable in SKU management, stock tracking, and product research, helping businesses maintain organized and reliable eCommerce operations.

Office and Administration » Administrative Support

Experience: Less than 6 months

Maintain accurate CRM records, customer documentation, spreadsheets, and operational reports to ensure data integrity and seamless business operations. Highly organized with experience in workflow management, reporting, and administrative support in fast-paced remote environments.

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mandaue, Cebu

Tests Taken: IQ
Score: 119: DISC
Dominance: 38
Influence: 22
Steadiness: 20
Compliance: 20: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

SEE MORE REAL RESULTS

“I was able to make a better decision...”

- Tatiana Davis

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0012
Controller Execution Time ( Jobseekers / Info )	0.0314
Total Execution Time	0.0335

GET DATA

No GET data exists

MEMORY USAGE

1,602,144 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3626790

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0177 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3626790' LIMIT 1
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0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3626790'
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0.0010	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '3626790' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3626790'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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