Lovely

Customer Service Representative

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $2.36/hour ($454.56/month)

Bachelors degree

Last Active

July 3rd, 2026 (8 days ago)

Member Since

July 26th, 2024

Profile Description

As a Customer Support Specialist with 4+ years of BPO experience, I help businesses deliver smooth, friendly, and reliable customer service. I was recently rehired at Buwelo and am currently handling live customer interactions, which keeps my skills sharp and up to date. I support accounts that require a high level of detail, empathy, and accuracy.

I have experience in email and chat support, order processing, account updates, documentation, follow-ups, and quality handling. I am comfortable working with CRM systems, multitasking, and meeting service standards.

Previously, I also worked in affiliate and influencer support, where I handled content monitoring, follow-ups, performance tracking, and report generation. This strengthened my organizational and communication skills, which I now apply to customer support roles.

I am known for being reliable, detail-oriented, and calm under pressure, and I enjoy helping customers feel heard and supported.

I am currently seeking a part-time, flexible remote role (3?5 hours per day) where I can contribute my skills and grow with a supportive team.

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Communication & Support Skilled in handling customer inquiries through email, chat, and phone, ensuring every interaction is clear, professional, and supportive. Problem Solving & Issue Resolution Quick to identify concerns, troubleshoot issues, and provide practical solutions whether it’s order errors, account updates, or product questions. CRM & Documentation Management Experienced in documenting cases, updating accounts, tracking interactions, and maintaining accurate records using CRM and ticketing systems. Follow-ups & Customer Retention Manages follow-ups, callbacks, and status updates to ensure customer satisfaction and long-term trust. Empathy & Relationship Building Creates positive customer experiences through patience, understanding, and a calm, friendly approach.

Other Skills

Marketing » Content Creation » Influencer Content Creation

Experience: Less than 6 months

Affiliate & Influencer Support Monitors content, tracks performance, coordinates with creators, and ensures compliance with posting schedules and brand guidelines. Performance Tracking & Reporting Assists with tracking metrics, organizing data, and preparing simple reports to support team and client goals.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Dinalupihan, Bataan

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

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“I'm working with a very very talented person.”

- Austin L. Church

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0294
Total Execution Time	0.0309

GET DATA

No GET data exists

MEMORY USAGE

1,580,112 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3611787

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0166 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3611787' LIMIT 1
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0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3611787' AND `is_private` = 1
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0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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