Maria

Project Manager | Customer Service Specialist

Verified

mark as hired

Overview

Looking for part-time work (6 hours/day)

at $12.61/hour ($1,818.19/month)

High school diploma

Last Active

March 1st, 2026 (69 days ago)

Member Since

July 15th, 2024

Profile Description

I have 20 years of BPO experience specializing in the following:
~ Client/Customer Onboarding and Compliance
~ Project and Account Management
~ Customer Service (Email, Phone and Live Chat) and Virtual Assis ---------- ce
~ Corporate, B2B & B2C Sales and Marketing
~ Order Management and Processing
~ Telemarketing, Appointment Setting and Lead Generation
For Customer Service, I can handle anything from basic account information questions, billing and technical concerns and escalation issues be it via Live Chat, Emails/Tickets or over the Phone.
I am proficient in using Zendesk, Salesforce, Zoho, Shopify, 1Shoppingcart, ---------- , OfficeAutoPilot to manage accounts, process refunds/cancellations and answer simple technical concerns.
I am an efficient communicator and an organized customer service expert, self-starter and goal oriented. I finish tasks in a timely manner and I aim for excellence. I am eager to learn and is committed to explore my full potential to be able to contribute to your company.
My goal is to be able to utilize and perfect the skills and innate talents that I have gained, learned and developed through the years and at the same time, be part of a company that would help me grow more both as a person and as a professional.

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cainta, Rizal

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

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“My life has gotten so much better. It changed my life, and I know it can change yours”

- Lukas Rohler

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0255
Total Execution Time	0.0268

GET DATA

No GET data exists

MEMORY USAGE

1,597,832 bytes

POST DATA

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URI STRING

jobseekers/info/3584101

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0156 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

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Maria

Project Manager | Customer Service Specialist

Overview

Profile Description

Top Skills

Professional Services » Management Services » Customer Support Management

Customer Support » Sales Support » Account Retention

Customer Support » Customer Relationship Management

Other Skills

Project Management » Basecamp

Project Management » Asana

Customer Support » Email Support

Human Resources » Onboarding

Basic Information