Jon

Customer Service Representative

45 ID PROOF
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Overview

Looking for full-time work (7 hours/day)

at $4.84/hour ($806.40/month)

Bachelors degree

Last Active

August 8th, 2026 (4 days ago)

Member Since

July 2nd, 2024

Profile Description

Seasoned Customer Service |  Virtual Assistant |  Human Resource Associate
Looking for an all-rounder to help you with day-to-day tasks?
Look no further. I can tick off the checkboxes on your to-do list with accuracy.

Here's a list of the tasks/roles I can accomplish and fill for you.

Talent Acquisition Assistant - Provided support to the Talent Acquisition Manager by screening candidates through proper processes, including interviews and onboarding.
Customer Service - Provided accurate and swift responses to customer and client inquires via phone communication using the following software tools: Nice in Contact, Jira, Rosco, Toolbelt, Confluence, Bookkeeper and Blackbird.
Graphic Design and Video Editing - Created different kinds of infographic material, email graphics and video clips with the use of the following software tools: Filmora, Canva and Capcut.
Administrative Tasks - Provided administrative support to the Human Resources Department where I was assigned in creating learning materials, employee newsletters and scheduled appointments for the head of the department with use of the following software tools: MS Office, G Suite, Outlook and Canva.
AI SMS Quality Assurance - In charge of double checking AI generated responses before being sent to different customers with the use of the following software: Camille AI and Slack 

I pride myself on being consistently responsive and professional in every project I take on. I'm a problem solver by nature and proving resolutions to complicated issues has never been unfamiliar for me. I always encourage open communication and welcome constructive criticism.

Top Skills

Experience: 6 months - 1 year

During my time at TaskUs Atlantis, I honed my customer service and communication skills while working on a healthcare campaign. I successfully provided benefits and eligibility, resolved customer issues promptly, provided general claims status information and ensured a positive customer experience. This experience, coupled with my background in psychology, has equipped me with the interpersonal and problem-solving skills necessary to excel in a customer-facing role. Also to add, speaking with US citizens is not an unfamiliar ground for me since the Providers that I spoke with everyday are mainly based in the United States.

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
26
Gender
Male
Website
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Address
Batangas City, Batangas
Tests Taken
IQ
Score:  118
DISC
Dominance: 24%
Influence: 38%
Steadiness: 33%
Compliance: 5%
English
C1(Advanced)
Government ID
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