??? Professional Summary
Hi, I?m Cess. For the past 3?4 years, I?ve helped property managers and small business owners save time by reducing admin overload and ensuring fast, professional tenant communication?so their leasing process runs smoothly and their reputation stays strong.
My goal is to free up your time while keeping tenant interactions seamless?so you can focus on growing your rent roll, building landlord relationships, and managing your business stress-free.
? Value to Your Business
I help you:
Reduce admin workload
Improve tenant response times
Maintain a professional brand image
Run smoother day-to-day operations
Focus on scaling your property management business
? Property Management Support
I take care of:
Application processing
Lease preparation and renewals
Scheduling move-ins and reports
Day-to-day tenant inquiries
Ingoing and outgoing condition reports
Open home scheduling
? Systems & Software Experience
Property Management Systems
? PropertyMe
? Ailo
Inspection & Maintenance
? Inspection Express (ingoing & outgoing reports)
? TAPI (maintenance job tracking)
CRM & Databases
? LockedOn
? AgentBox
Communication Tools
? 3CX softphone (tenant communication)
? Administrative & Customer Support Tasks
? Data entry
? Calendar and inbox management
? Handling customer inquiries by phone and
? Preparing new lease agreements and renewals
? Sending bond payment links via RBO
? Marketing & Landlord Communication
? Social media management for property pages
? Canva graphics for landlord tips and announcements
? Landlord newsletters (Canva)
? Rental appraisal letters
? Content scheduling (RentRoller ? Canva ? scheduled posts)
? Leasing & Application Management
? Tracking and processing applications
? Scheduling open homes
? Preparing ingoing condition reports
Experience: 2 - 5 years
4 years assisting AU and small business owners running the admin side I provide strong administrative and operations support including accurate data entry, CRM management, calendar and email management, document preparation, organized file systems, and clear SOP documentation to help keep daily business operations running smoothly and efficiently.
Experience: 2 - 5 years
Real Estate Virtual Assistant with 3–4 years of experience supporting property managers through lease admin, application processing, tenant communication, and property marketing. Skilled in PropertyMe, Ailo, Inspection Express, TAPI, LockedOn, AgentBox, and Canva. Focused on saving time, improving tenant response, and streamlining daily operations.
Experience: 5 - 10 years
Effective business correspondence (tone - adaptive)
Experience: 2 - 5 years
Canva Content Creation for Real Estate & Property Management Landlord tips & educational posts, Tenant reminders & notice templates, Monthly newsletters Social media content for property pages, Property update graphics, Branded templates for landlords
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