Darly

Virtual Assistant | E-Commerce Customer Support | Customer Service Specialist

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.82/hour ($928.00/month)

Associates degree

Last Active

July 11th, 2026 (yesterday)

Member Since

June 29th, 2024

Profile Description

I help e-commerce businesses manage customer support, order processing, and daily administrative operations through organized and responsive virtual assistance.With experience in BPO, retail, and customer service environments, I’ve handled customer inquiries, refunds, returns, order tracking, and inbox support while maintaining professional communication and accurate records.
Skilled in using tools such as Google Workspace, Microsoft Office, Canva, Trello, Shopify, and CRM platforms to provide organized and efficient support. Strong background in retail and customer service environments with a proven ability to resolve customer concerns professionally and maintain high customer satisfaction.

Send me a message if you need reliable support with customer inquiries, order management, inbox organization, or day-to-day e-commerce operations.

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Assisted customers with order concerns, account inquiries, and delivery issues via phone and email support. Maintained accurate documentation of customer interactions and account updates. Resolved customer issues efficiently while meeting company performance and quality standards.

Customer Support » Ecommerce » Amazon

Experience: 2 - 5 years

Assisted customers with account, order, and delivery concerns, maintaining high customer satisfaction scores. Handled high-volume inbound inquiries via phone and email, resolving issues efficiently and professionally. Documented customer interactions and account updates accurately, ensuring compliance with company standards. Provided product and order support for Amazon customers, reducing escalations through effective problem-solving. Maintained consistent performance metrics by meeting response time and quality assurance targets.

Office and Administration » Data Entry

Experience: 2 - 5 years

Led daily store operations and supervised staff performance, contributing to a 20% increase in customer satisfaction. Implemented store layout improvements that enhanced product visibility and increased customer engagement. Managed inventory monitoring and stock replenishment, reducing stock discrepancies and improving product availability. Resolved customer complaints and service concerns promptly, contributing to improved customer retention. Coordinated scheduling and operational tasks for team members, improving overall store productivity and workflow.

Other Skills

Design » Graphic Design

Experience: Less than 6 months

Proficiency in using Canva to create visually appealing and engaging graphics.

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

Grow your client base by identifying and nurturing leads through targeted outreach strategies to expand your market reach.

Office and Administration » Administrative Support

Experience: 1 - 2 years

I’ll manage daily tasks like calendar organization, file management and communications, keeping your business efficient so you can focus on what matters.

Marketing » Digital Marketing

Experience: 1 - 2 years

Promoting company products based on season and customers. Create Advertisements to gain more sales.

Marketing » Email Marketing » Mailchimp

Experience: Less than 6 months

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 112: DISC
Dominance: 41
Influence: 9
Steadiness: 23
Compliance: 27: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”

Judy Bass

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0479
Total Execution Time	0.0493

GET DATA

No GET data exists

MEMORY USAGE

1,596,864 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3544793

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0352 seconds) (Show)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0015	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3544793' LIMIT 1
0.0023	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '3544793'
0.0018	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3544793'
0.0008	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3544793' AND `is_private` = 1
0.0008	`SELECT * FROM employment WHERE jobseeker_id = '3544793' AND hired > -1`
0.0008	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '3544793' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0010	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0008	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 3544793 LIMIT 1`
0.0010	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 3544793 LIMIT 1`
0.0011	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '3544793' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0009	`SELECT *, DATEDIFF('2026-07-12',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0008	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0016	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '3544793'
0.0037	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0043	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '3544793' ORDER BY `jsct`.`rate` DESC
0.0009	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3544793'
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0008	`select * from teasers`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1783848859
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/3544793
csrf-token	3274c96ad29572c2e7e4f6fe3c278e0c

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
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language	english
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enable_query_strings
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function_trigger	m
directory_trigger	d
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log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
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encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
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sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
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cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
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ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
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replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.20
HTTP_DNT