Khristel

General Virtual Assistant | Customer Support Specialist | BPO Experienced

50 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Not Specified

Last Active

July 11th, 2026 (yesterday)

Member Since

June 27th, 2024

Profile Description

I am a dedicated and results-driven professional with nearly 3 years of experience in the BPO industry, specializing in customer service, sales, and customer retention. I have a proven ability to handle high-volume inquiries while maintaining excellent customer satisfaction and identifying opportunities to upsell and increase revenue.

I am confident in my communication skills, problem-solving ability, and adaptability in fast-paced environments. I don’t just complete tasks—I take initiative, think critically, and aim to deliver real value to the business.

I am highly organized, detail-oriented, and capable of working independently with minimal supervision. I am also tech-savvy and quick to learn new tools, making me a reliable Virtual Assistant for any growing business.

What I bring to the table:

Customer Support (Email, Chat, Phone)
Sales & Upselling
Customer Retention & Subscription Recovery
Administrative & VA Tasks
Strong Communication & Relationship Building

I am committed to long-term growth, both for myself and the company I work with. If you're looking for someone who is reliable, proactive, and results-oriented—I’m ready to be part of your team.

Top Skills

Experience: 2 - 5 years

Handled customer inquiries via chat, email, and phone with a focus on providing excellent customer satisfaction. Experienced in resolving concerns efficiently and maintaining a positive customer experience.

Experience: 2 - 5 years

Excellent verbal and written communication skills developed through years of customer interaction in a fast-paced environment.

Other Skills

Experience: 2 - 5 years

Experienced in upselling products and services by identifying customer needs and offering relevant solutions. Confident in communication and handling objections to close sales.

Experience: 2 - 5 years

Strong ability to analyze issues, think critically, and provide effective solutions in a timely manner.

Experience: 6 months - 1 year

Experienced in managing inboxes, responding to customer inquiries, and organizing emails to ensure timely communication and follow-ups.

Experience: 2 - 5 years

Handled subscription retention and customer recovery by addressing concerns, building trust, and providing solutions to maintain long-term customer relationships.

Basic Information

Age
23
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  112
DISC
Dominance: 40%
Influence: 20%
Steadiness: 29%
Compliance: 11%
English
C2(Advanced/Mastery)
Government ID
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