A seasoned Content Moderator and Customer Service Representative with extensive experience in managing online communities and ensuring content compliance. Recently transitioned into a Virtual Assistant role, bringing strong organizational skills and a proactive approach to administrative tasks.
Key Skills:
Content Moderation: Expertise in reviewing and managing user-generated content to ensure adherence to platform guidelines.
Customer Service: Proven ability to handle customer inquiries and resolve issues efficiently, maintaining high customer satisfaction.
Virtual Assistance: Skilled in managing
Tools and Technologies: Microsoft Office | Google Chat | Instagram Marketplace | Threads by Instagram | Slack
Experience: 6 months - 1 year
Knows how to handle multiple chat inquiries. Has been trained to multitask and make sure to be professional in responses.
Experience: 1 - 2 years
Knows how to ensure that threads and instagram post are up to its guidelines. Knows the in and out of guidelines on posting community.
Experience: 2 - 5 years
Been in the business process outsource industry for more than 5 years handling accounts from travel, technology and sales
Experience: Less than 6 months
Experience: 1 - 2 years
Was a previous email support handling inquiries and solving tickets as a techinical support.
Experience: Less than 6 months
Experience: Less than 6 months
Has a eye for art. Drawing is a passion of mine.
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