John

Customer Service Representative/ Virtual Assistant/ Article Writer

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Overview

Looking for full-time work (8 hours/day)

at $1.67/hour ($320.00/month)

High school diploma

Last Active

May 11th, 2024 (728 days ago)

Member Since

May 11th, 2024

Profile Description

I am a dreamer with passion, and has a good sense of communication skills. I am John Mark Gonzales - 4th year Civil Engineering student, and an experienced customer service representative.
I graduated senior high school at Bais City National Science High School with outstanding awards and being rank 1 in our class. I was recognized to receive an excellence award in Mathematics, and research. Before, I was also competitive in participating to several competitions in our division. I joined debate contest, writing events, and quiz bowls. In fact I was an editor-in-chief in our school publication for 2 consecutive years. During college, I became a news correspondent in the official school publication "The NORSUnian". These, I think, are not just a mere experience but a stepping stone to what I have become now - a good communicator with a good sense of leadership.
During my third year in college, I worked as a CSR in a telco. account in order to sustain myself financially. Though, I encountered hardships since I need to juggle it with my academic responsibilities but those experiences are worth it, because I've learned a lot. It honed my technical skills, I became more computer literate, and more importantly, I became more proficient and exposed to some software tools and applications.
As I'm getting closer in pursuing my career, setbacks are really inevitable. Unfortunately, recently I have d ---------- to stop my studies in order to prioritized my brother's education. But life doesn't end there. That's why I am seeking for opportunities which is relevant to what I am capable of where I can sustain financial needs, and improve my knowledge and skills.

Top Skills

Experience: 6 months - 1 year

I was a customer service representative at Qualfon for 6 months. With these, experience, I was more of a computer literate, I am exposed to variety of software tools and applications such as Tracfone Agent system, Avaya, and Amazon Workspace. On the other hand, I was able to sharpen my knowledge in communications especially in terms of proficiency in speaking English language. Lastly, I have master myself in customer handling and understanding their concerns comprehensively and coherently.

Experience: 1 - 2 years

When I was in 7th grade I am already exposed to writing. I was an editor-in-chief for 2 consecutive years in the publication "BOSES". I was also a news correspondent for 1 year in Negros Oriental State University school publication. These experiences honed me to what I can bring on the table.

Other Skills

Basic Information

Age
25
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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