Customer-focused professional with over five years of experience in the BPO industry, bringing a strong background in customer service, technical support, transcription, and travel consulting. Experienced as a CSR and TSR, with a proven ability to handle complex inquiries, resolve issues efficiently, and maintain high service standards.Additionally, I have three years of experience as a Travel Consultant supporting business travelers, followed by one year working with a mortgage company in a travel consulting capacity. I am skilled in managing reservations, coordinating travel logistics, verifying critical information, and working in fast-paced, detail-oriented environments. Known for adaptability, strong communication skills, and a commitment to accuracy and client satisfaction.
Experience: 2 - 5 years
I have used Saber and Amadeus for more than 3 years already but I am more skilled in Saber since I haven’t used Amadeus in such a long time
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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