Detail-oriented professional with nearly 7 years of BPO experience in customer service, technical support, and sales, specializing in handling inbound and outbound calls, resolving customer concerns, and delivering clear, professional communication. Backed by 10 years of teaching experience, I bring strong interpersonal skills, patience, and the ability to explain complex information in a simple and effective way. Highly organized, adaptable, and solutions-driven, I am well-prepared to excel as a Virtual Assistant or Customer Support Specialist, providing reliable administrative support, managing client inquiries, and ensuring an excellent customer experience.
Experience: 1 - 2 years
Provide customer service quality to American clients both inbound and outbound calls. Solving customer concerns and issues with professional connection.
Experience: Less than 6 months
10 years of teaching experience with License professional teacher and able to work in Japan for 5 years as a Cultural Ambassador and Assistant Language Teacher.
Experience: 10+ years
I have been teaching English to Japanese, Chinese, South Koreans, Taiwanese and Vietnams online as well as face to face. It has been 10 years of solid experience with a Bachelors Degree and Masters Degree Major in English Language Teaching.
Experience: 1 - 2 years
Provide solid options to clients in upgrading their services or explaining the best solutions to the clients needs.
Experience: 1 - 2 years
Solving internet problems and provide effective solutions to the clients.
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