Macy

Technical Team Leader / Sevice Desk L2 L3 skillset

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Overview

Looking for part-time work (4 hours/day)

at $5.88/hour ($560.00/month)

Bachelors degree

Last Active

June 9th, 2025 (326 days ago)

Member Since

January 22nd, 2024

Profile Description

As a seasoned IT professional, I bring a wealth of technical expertise and leadership experience to the table, driven by a commitment to optimizing IT operations and fostering business growth. My track record showcases success in managing intricate IT systems and leading high-performing teams. Through strategic planning, efficient execution, and effective communication, I consistently deliver outstanding results.
Skills/Knowledge:
Virtualization Technologies: Proficient in VMWare virtualization.
Cloud Technologies: Experienced in Azure and AWS.
Endpoint Management: Skilled in Endpoint Manager and SCCM.
Networking/Firewall: Expertise in Meraki Cisco and other cloud-managed solutions.
Server Management: Proficient in Windows and Linux server operations, including patching and backups.

Email
Systems: Well-versed in Exchange servers and adept at troubleshooting email issues.
Backup/Disaster Recovery: Familiar with solutions such as Veeam and Azure Backup.
Network Infrastructure: Competent in managing switches, access points, and IP phone systems.
Security: Well-versed in antivirus applications and cybersecurity best practices.
Operating Systems: Proficient in both Windows Server Administration and Mac troubleshooting.
Microsoft 365 Services: Comprehensive knowledge of Office applications, Exchange Online, SharePoint, and Teams.

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Other Skills

Experience: 5 - 10 years

Basic Information

Age
38
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

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