Amazon Live Channel Support | FBA Specialist | Catalog & Reimbursement Expert
I currently work at Amazon as a Live Channel Support Specialist, where I focus on resolving complex FBA issues, catalog discrepancies, and reimbursement claims across the US, Canada, and Mexico marketplaces.
With deep expertise in Seller Central and flat file uploads, I specialize in fixing listing errors, creating and managing shipments, updating product content, and troubleshooting feed-related issues. I’m proficient in listing creation, A+ Content updates, and enrolling products in Amazon Vine.
I have extensive experience handling cases across multiple accounts, staying consistently up to date with Amazon's evolving policies and compliance requirements. I also excel in managing listing violations, submitting appeals, and securing reimbursements for lost or damaged inventory.
Driven by accuracy and efficiency, I bring a solutions-focused approach to support sellers and maintain high standards in marketplace operations.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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