Reinald

Helpdesk/Customer Support/Virtual Assistant

With Timeproof

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $7.56/hour ($720.00/month)

Bachelors degree

Last Active

August 8th, 2026 (4 days ago)

Member Since

July 11th, 2016

Profile Description

Hi, I'm Nad, a dedicated Virtual Assistant with over 5 years of experience helping business owners, coaches, educators, and entrepreneurs stay organized, productive, and focused on growing their businesses.

I provide reliable day-to-day support across a wide range of business operations—from administrative tasks and customer support to website management, graphic design, and digital content creation. My goal is to become a dependable extension of your team, handling the details so you can focus on what matters most.

Here's how I can help:

**Virtual Assistance**
✔ Administrative Support
✔ Calendar & Email Management
✔ Data Entry
✔ Online Research
✔ Lead Generation
✔ Customer Support
✔ CRM & Business System Management

**Website Design & Management**
✔ WordPress Website Updates
✔ Landing Pages
✔ Content Management
✔ Elementor & XTheme Cornerstone
✔ Basic HTML & CSS
✔ Website Maintenance

**Creative Services**
✔ Social Media Graphics
✔ Canva Design
✔ eBooks & Marketing Materials
✔ Presentation Design
✔ Video Editing for Social Media & Online Content

**Marketing & Automation**
✔ Email Marketing Support
✔ Mailchimp, MailerLite & Flodesk
✔ HoneyBook & Dubsado
✔ Zapier & Pabbly Automation
✔ ManyChat

What sets me apart is my technical background. Before becoming a Virtual Assistant, I spent over 13 years in IT Technical Support and Service Desk, where I developed strong troubleshooting, problem-solving, and customer service skills. This allows me to quickly adapt to new software, learn business systems efficiently, and confidently support both technical and non-technical tasks.

I'm experienced with WordPress, Canva, Adobe Photoshop, Google Workspace, Microsoft Office, ServiceNow, Shopify, CRM platforms, and a variety of cloud-based business applications.

Whether you need someone to manage your website, create engaging graphics, edit videos, handle administrative tasks, or provide reliable day-to-day business support, I'm committed to delivering quality work with clear communication, attention to detail, and a proactive approach.

If you're looking for a dependable Virtual Assistant who can wear multiple hats and grow with your business, I'd love to work with you.

Top Skills

Design » Graphic Design

Experience: 5 - 10 years

I create graphics and marketing materials for businesses, coaches, and consultants, primarily using Canva. My work includes social media graphics, promotional materials, flyers, brochures, one-pagers, ebooks, presentations, LinkedIn graphics, website graphics, and other branded marketing assets. I also help develop simple visual layouts, maintain brand consistency, and adapt designs for different platforms and purposes. I work closely with clients to understand their requirements and turn their ideas or existing content into clean, professional, and engaging designs.

Customer Support

Experience: 5 - 10 years

I have extensive experience in customer, technical, and service desk support, assisting customers and users with their questions, concerns, and technical issues. My experience includes troubleshooting software and hardware problems, providing technical assistance, resolving service-related concerns, and communicating with customers through different channels. I focus on understanding the issue, providing clear and practical solutions, and making sure customers receive professional and efficient support.

Virtual Assistant

Experience: 5 - 10 years

I provide comprehensive virtual assistance for business owners, coaches, and consultants, supporting them with day-to-day business and administrative tasks. My work includes creating social media graphics, promotional materials, ebooks, presentations, and other marketing assets using Canva, as well as editing videos for social media, online courses, and promotional content. I also design, update, and maintain WordPress websites using XTheme Cornerstone and Elementor, including managing website content, products, landing pages, blogs, and media assets. In addition, I handle research, document preparation, scheduling, data entry, client onboarding, customer support, and coaching administration. I manage multiple internal business applications and cloud-based tools, create forms, workflows, and automations using various web applications, and coordinate projects while making sure deadlines and quality standards are met.

Other Skills

Video Editing » Social Media Video Editing

Experience: 5 - 10 years

I edit videos for social media, online courses, promotional content, and other digital platforms. My work includes trimming and arranging footage, adding text, captions, transitions, music, graphics, and basic motion effects to create engaging and easy-to-follow videos. I primarily use CapCut and Canva and can adapt videos to different formats and platforms depending on the client’s requirements.

Office and Administration

Experience: Less than 6 months

Website Builder

Experience: 5 - 10 years

I build and maintain WordPress websites using Elementor and XTheme Cornerstone, creating clean and responsive layouts based on the client’s requirements. My experience includes building landing pages, service pages, blogs, product pages, and other website content, as well as updating text, images, media, and other website elements. I also work within existing website builders and templates, making design adjustments and updates while working within the available features and limitations of each platform.

Website Builder » Wordpress

Experience: Less than 6 months

Have xeperience working on wordpress using xTheme and Elementor themes. GoDaddy and Siteground hosting providers.

Web Programming » CMS » Wordpress

Experience: 5 - 10 years

I have experience managing and maintaining WordPress websites, including updating website content, pages, blog posts, images, products, and other media assets. I work with page builders such as Elementor and XTheme Cornerstone to make design and content updates, create landing pages, and make adjustments based on the client’s needs. I also help keep websites organized, updated, and functioning properly.

Basic Information

Age: 41

Gender: Male

Website: Sign Up with Pro Account to View

Address: Antipolo City, Rizal

Tests Taken: IQ
Score: 138: DISC
Dominance: 24
Influence: 17
Steadiness: 47
Compliance: 11: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0294
Total Execution Time	0.0308

GET DATA

No GET data exists

MEMORY USAGE

1,641,200 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/318023

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0194 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '318023' LIMIT 1
0.0046	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '318023'
0.0005	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '318023'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '318023' AND `is_private` = 1
0.0008	`SELECT * FROM employment WHERE jobseeker_id = '318023' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '318023' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0002	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0005	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 318023 LIMIT 1`
0.0010	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 318023 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '318023' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-08-12',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0015	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '318023'
0.0034	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0009	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '318023' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '318023'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1786525595
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/318023
csrf-token	a195a2b7ed5c19b81647b914a4dbeebc

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.104
HTTP_DNT