I’m a dedicated Virtual Assistant, Helpdesk Specialist, IT Admin, Support Expert, General Admin, and Canva Designer, here to help you tackle those urgent and important tasks on your to-do list.
Here’s how I can help you:
System Management: I’ll assist with user account management in Active Directory and Microsoft 365, ensuring access is secure and properly configured.
Ticketing and Issue Resolution: Using ServiceNow, FreshDesk, I’ll efficiently track and resolve technical issues, from routine problems to complex troubleshooting.
Microsoft Admin Center Support: I’ll manage and optimize your Microsoft services, helping with configurations and ensuring everything is up to date.
Server & Networking: Whether it’s maintaining Windows Server 2019 or troubleshooting basic network issues, I’ll ensure your systems are operating smoothly.
Technical Support: I’ll provide assistance to end-users, resolve technical issues quickly, and help them get back on track with minimal disruption.
Ready to enhance your IT systems with expert support? As your IT Service Desk Specialist, I’ll make sure your technology works seamlessly, troubleshoot any issues, and keep your team productive and secure.
I offer a wide range of technical, marketing, and design services, including:
MS 365 Administrator / Tech Support / IT Engineer – Experienced with ServiceNow & Freshdesk
Proficient in Microsoft Office 365 and G Suite applications / Microsoft Intune/ Exchange online Admin Center
*Content Scheduling - using Meta business Suite
*Automated response - using Make, ManyChat, Zapier
*Video/Audio Editing – Skilled in Capcut,Filmora Pro
*Photo Editing using photoshop & Canva
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
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