Hi! I'm Han, a dedicated Virtual Assistant with over six years of experience in customer service, appointment setting, cold calling, administrative support, and technical support. Throughout my career, I've worked with eCommerce, wellness, insurance, real estate, garage door and HVAC, and pet care businesses, helping teams improve customer satisfaction and keep daily operations running smoothly.
My strengths include handling high-volume inbound and outbound calls, appointment setting, lead generation, SMS,
I'm a fast learner, highly organized, and committed to delivering excellent customer experiences. Whether you need someone to manage your inbox, schedule appointments, generate leads, or provide exceptional customer support, I'm ready to become a reliable member of your team and help your business grow.
Experience: 5 - 10 years
Experience: 5 - 10 years
I've been a Customer Service/Technical Support/Recruitment Admin for over 5 years. During that time, I've been handling Inbound and Outbound Calls, SMS, Chat, Email, and Calendar Management, and a lot more. I also take care of a bunch of Administrative Tasks to support the team and to be sure that everything runs smoothly. I'm also familiar with tools like Google Workspace, ASANA, Evident, Gladly, Fountain, Stripe Payment, and many other tools. I am also willing to learn new tools to improve, enhance, and expand my knowledge over time.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
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