Experienced Virtual Assistant with 4+ years in customer service, sales support,
Experience: 6 months - 1 year
Handled an average of 20 emails about hotel reservations inquiries such as booking a room, updating guests' account, hotel policies, etc., per day with an AHT of 10-15 minutes, while making sure guest is verified if needed.
Experience: 6 months - 1 year
Quickly resolved reservation inquiries such as extending/shortening/canceling a booking, assisting with check in, etc. in 10 minutes on average through SMS/chat messages while making sure guest is verified if needed.
Experience: 2 - 5 years
Eloquently spoke with customers in a financial and then a hotel reservations account to resolve their concerns, making sure they would not call about the same one again. Maintained high customer satisfaction surveys at the same time.
Experience: Less than 6 months
Continued to reach or exceed goal for booking a room at 33% per hour in a month by explaining the features and benefits of renting a/the unit/s while making sure all relevant information of the guest is taken note of and the right dates, rate plan, special requests are taken note of.
Experience: 6 months - 1 year
Persuaded cardholders to retain their accounts by empathizing with them, assuring them that keeping it would benefit them, and upgrading the card to reward tenure and loyalty.
Experience: Less than 6 months
I used this platform to create sample websites before transefering it to javascript.
Experience: Less than 6 months
JavaScript is my favorite programming language, I created an interactive website using it.
Experience: Less than 6 months
I've made programs with this when I was in college.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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