I worked before in a call center. I came from the billing department of Comcast and AT&T. We assist customers with their billing concerns, and we also upsell. I also work as a personal shopper. I assist customers who want to order online or have inquiries in our department store. Personal shoppers also accept and schedule deliveries of the items. We also have social media accounts created especially for personal shoppers, where we post daily our on-sale items and promotions.
Experience: 2 - 5 years
We analyze the accurate marketing strategies suited to our area since we are in the province. We need to make sure that customers can afford the items that we sell or offer.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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