Romalyn

BPO Team Leader| Virtual Assistant|Appointment Setter | SMM

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Overview

Looking for full-time work (8 hours/day)

at $9.10/hour ($1,760.00/month)

Bachelors degree

Last Active

August 21st, 2026 (7 days ago)

Member Since

October 1st, 2023

Profile Description

My name is Romalyn Magallon, but you may call me Roma. I am writing to express my interest in the Virtual Assistant position.

I bring over 17 years of combined experience in customer service, sales, leadership, and virtual assistance. I spent 14 years in the BPO industry, where I worked as an Agent, Mentor/Subject Matter Expert, and Team Leader handling technical support, retention, and sales accounts. In addition, I have 3 years of experience as a Virtual Assistant specializing in phone sales, customer service, appointment setting, and client communication.

As a Team Leader, I managed teams of 15 to 20 agents, providing coaching, performance management, and sales support to help them achieve their targets. I was also responsible for administrative tasks such as scheduling, reporting, payroll, and performance tracking. These experiences strengthened my leadership, organizational, and problem-solving skills.

As a Virtual Assistant, I have worked directly with customers over the phone, handling inbound and outbound calls, closing sales, scheduling appointments, following up with leads, and providing excellent customer service. I am comfortable working independently, managing multiple tasks, and maintaining a professional and positive customer experience.

I am proficient in various tools and platforms, including Microsoft Office, Zoom, Webex, Slack, CRM systems, and other business applications. I am highly organized, detail-oriented, adaptable, and eager to continue learning new skills that will help me contribute to your business.

I am available to work 40 hours per week, have a reliable internet connection and equipment, and can start immediately. I am also open to discussing compensation based on the role and responsibilities.

I would welcome the opportunity to discuss how my experience and skills can add value to your team. Thank you for your time and consideration. I look forward to hearing from you and hopefully becoming a valuable member of your company.

Sincerely,

Romalyn "Roma" Magallon

Top Skills

Coaching » Success

Experience: Less than 6 months

Customer Support » Sales Support

Experience: Less than 6 months

Customer Support » Sales Support » Account Retention

Experience: Less than 6 months

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: Caloocan

Tests Taken: DISC
Dominance: 47%
Influence: 15%
Steadiness: 24%
Compliance: 14%

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Info )	0.0302
Total Execution Time	0.0322

GET DATA

No GET data exists

MEMORY USAGE

1,609,568 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3019892

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0159 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3019892' LIMIT 1
0.0020	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '3019892'
0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3019892'
0.0005	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3019892' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '3019892' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '3019892' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '3019892' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-08-28',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '3019892'
0.0030	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '3019892' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3019892'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/3019892
csrf-token	70cc28c39a92008f1d55d7b7193979f0

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enable_profiler
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enable_query_strings
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log_file_permissions	420
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csrf_exclude_uris	Array ( )
compress_output
time_reference	local
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ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.72
HTTP_DNT

Romalyn

BPO Team Leader| Virtual Assistant|Appointment Setter | SMM

Overview

Profile Description

Top Skills

Coaching » Success

Customer Support » Sales Support

Customer Support » Sales Support » Account Retention

Other Skills

Real Estate » Lead Generation

Customer Support » Chat Support

Customer Support » Technical Support

Customer Support » Phone Support

Basic Information