I'm a virtual assistant with experience working as a Representative and Team Leader for a Telecommunication Company's Customer Service and as a Virtual Assistant for different Insurance Companies. I am ready to use my knowledge, skills, and experiences to provide the best service.
Experience: 2 - 5 years
Worked as a Correspondence for a Florida-based insurance company. We assist insurance agents by sending them memos from the insurance carriers. Also responsible for aiding brokers with their office tasks, such as gathering client data and tracking outputs.
Experience: 1 - 2 years
The responsibility is to create a report by conducting a social media investigation in order to locate and identify the person of interest, as well as to determine whether or not their insurance claim is legitimate or fraudulent. Our task is to find out if the person of interest has posted anything connected to their insurance claim on social media platforms such as Facebook, Instagram, and Twitter. The adjuster will get these reports, which will be utilized to validate, invalidate, and combat fraudulent insurance claims.
Experience: 1 - 2 years
Worked as a virtual assistant for the brokers of a California-based insurance company. We assist clients with their homeowner and auto insurance needs by providing quotes, policy coverage, and evidence of insurance. Also responsible for aiding brokers with their office tasks, such as gathering client data and tracking outputs.
Experience: 2 - 5 years
Responsible for taking calls and resolving customer troubles with the company's service. I was able to get a Subject Matter Expert role, which is responsible for assisting newly hired representatives on how to expertly handle their calls by providing a better resolution.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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