Over the years, I?ve built a well-rounded career across customer service, real estate virtual assistance, sales, and digital marketing, consistently working in fast-paced, client-focused environments.
I started my professional journey with strong technical and creative foundations as a Junior Draftsman, where I developed attention to detail, design accuracy, and discipline working under senior professionals. I later transitioned into customer service roles with global companies such as Teletech, Teleperformance, and Concentrix, supporting U.S. accounts in telecommunications, healthcare, and travel. In these roles, I handled high call volumes, resolved complex customer concerns, managed billing and technical issues, and delivered excellent customer experiences. I was promoted to a Team Leader / Point of Contact in a healthcare account, strengthening my leadership, decision-making, and problem-solving skills.
Alongside corporate roles, I gained hands-on experience as a Freelance Virtual Marketing and Graphic Assistant, where I worked directly with a private client to design websites, create ads and lead magnets, build funnels, automate
More recently, I transitioned into the real estate virtual assistant space, working as a Cold Caller, Appointment Qualifier, and ISA. I handled outbound and inbound calls, followed up with leads via
Overall, my experience reflects someone who is highly adaptable, reliable, tech-savvy, and results-driven, with strong communication skills and a proven ability to support clients across customer service, sales, marketing, and real estate operations.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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