Roela

Property Manager | Airbnb & STR Virtual Assistant | Guest Communications & Opera

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Overview

Looking for full-time work (8 hours/day)

at $5.99/hour ($1,180.80/month)

Bachelors degree

Last Active

September 19th, 2026 (3 days ago)

Member Since

September 20th, 2023

Profile Description

Hi! I’m a reliable and detail-oriented Property Manager and Virtual Assistant specializing in Short-Term Rentals (STR), Airbnb, and vacation rental operations.

I have hands-on experience managing guest communications, coordinating cleaners and maintenance, monitoring reservations, handling property issues, and supporting the day-to-day operations of short-term rental businesses.

? What I Can Help You With:

* Guest communication via Airbnb, VRBO, ---------- , email, and phone
* Managing inquiries, reservations, check-ins, and check-outs
* Guest support and resolving issues professionally
* Coordinating cleaners, maintenance teams, and vendors
* Monitoring calendars, bookings, and occupancy
* Sending check-in/check-out instructions and reminders
* Managing guest reviews and responses
* Listing updates and optimization
* Property and amenity information management
* Following up on maintenance and operational issues
* Administrative and data-entry tasks
* Owner and vendor communication
* Lead research and CRM management

? Platforms & Tools

* OwnerRez – Property management and reservation management
* Cloudbeds – Property management and booking operations
* Airbnb – Guest communication, reservations, and listing management
* ---------- – Reservations and guest communication
* VRBO – Vacation rental management and guest communication
* Google Voice – Guest and business communications
* HubSpot – CRM, lead management, and data organization
* Canva – Marketing materials, graphics, and content creation
* Wix – Website management and content updates.

I’m comfortable learning new software and can quickly adapt to your systems, processes, and SOPs.

⭐ Why Work With Me?

I understand that successful short-term rentals require more than simply responding to messages. Guests need fast, friendly, and professional communication, while properties need consistent follow-up and organization behind the scenes.

I’m proactive, dependable, organized, and comfortable handling multiple tasks at once. My goal is to help property owners and managers save time, improve guest satisfaction, and keep daily operations running smoothly.

I’m available for part-time or full-time opportunities and am open to long-term partnerships.

If you’re looking for someone who can take care of your guests and help keep your STR operations organized, I’d be happy to work with you!

Top Skills

Professional Services » Management Services » Property Management

Experience: 1 - 2 years

Hands-on experience supporting short-term rental operations, including guest communication, reservations, check-ins/check-outs, maintenance coordination, cleaning schedules, and property-related concerns.

Customer Support » Customer Service

Experience: 2 - 5 years

Experienced in handling guest inquiries, requests, complaints, and concerns with professional, friendly, and timely communication while focusing on a positive guest experience.

Virtual Assistant

Experience: 2 - 5 years

Experienced in providing administrative, customer service, and operational support, including managing communications, schedules, bookings, research, data entry, and daily business tasks.

Other Skills

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

Experienced in handling administrative tasks, organizing information, maintaining records, coordinating schedules, following up on tasks, and supporting daily business operations.

Real Estate » Lead Generation

Experience: 2 - 5 years

Experienced in researching potential clients and businesses, identifying qualified leads, gathering company information, and organizing lead data for follow-up.

Real Estate » Short Term Rentals » Airbnb

Experience: 1 - 2 years

Experienced in managing Airbnb guest communications, reservations, check-in/check-out instructions, listing information, reviews, and day-to-day guest support.

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Sta.Cruz, Davao del Sur

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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Samori Coles

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BENCHMARKS

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Roela

Property Manager | Airbnb & STR Virtual Assistant | Guest Communications & Opera

Overview

Profile Description

Top Skills

Professional Services » Management Services » Property Management

Customer Support » Customer Service

Virtual Assistant

Other Skills

Professional Services » Management Services » Administrative Management

Real Estate » Lead Generation

Real Estate » Short Term Rentals » Airbnb

Office and Administration » Data Entry

Office and Administration » Calendar Management

Office and Administration » Email Management

Office and Administration » Operation Management

Basic Information