A highly motivated IT professional with the drive of improving my career path by gathering skills to contribute to the organization. Well-versed in effective communication and committed to a strong work ethic.
I have 6 years work experience in helpdesk/support role. Mostly worked in ticketing systems such as Fresh Desk, HelpShift, Teamwork, Zendesk. Other skills include: graphics, project management, reports, website content management.
I am currently looking for a part-time role to enhance my skills and contribute to the organization.
My resume is also available in my profile for more details on my work experience and skills.
Experience: 2 - 5 years
Help Desk ticketing systems such as: Fresh Service, Help Shift, Zendesk, Teamwork
Experience: 2 - 5 years
Create knowledge based articles for company use and new hires
Experience: 2 - 5 years
Adobe Photoshop, Adobe Illustrator, Canva
Experience: 2 - 5 years
Summarize data and create reports using tables and charts
Experience: 2 - 5 years
Create brief and concise presentations for client and/or business meetings
Experience: 6 months - 1 year
Data entry, content updates
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