Hi, I’m Cherry — a Sales & Virtual Assistant with a strong background in cold calling, lead generation, appointment setting, lead nurturing, customer communication, and administrative support.
I have experience working in fast-paced, high-volume environments, including real estate sales in the upscale Los Angeles market, IHG bookings, and over 10 years in the call center industry. My recent real estate experience involved making 300–400 outbound calls daily, managing 80–100 client enquiries per day, and maintaining a CRM database of 5,000+ prospective buyers and sellers.
I’m comfortable speaking with new prospects, building rapport quickly, qualifying leads, handling objections, following up consistently, and moving opportunities toward the next step. I don't see follow-up as simply “checking in”—I focus on understanding where the prospect is in their decision-making process and finding the right reason to continue the conversation.
I can also support the administrative side of your business by keeping CRM records organized, updating lead information, managing follow-up schedules, coordinating appointments, handling
My core strengths include:
Cold Calling & Outbound Prospecting
Lead Generation & Qualification
Appointment Setting
Lead Nurturing & Follow-Up
CRM Management
Customer & Client Relations
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Calendar & Appointment Management
Administrative Support
Data Management & Documentation
Customer Service
I'm a persistent, adaptable, organized, and results-driven professional. I'm comfortable working independently, managing a large pipeline, learning new systems, and adapting my communication style to different customers and industries.
My goal is simple: help you turn more leads into conversations, appointments, and sales while keeping your day-to-day operations organized.
Experience: 2 - 5 years
I specialize in appointment setting and lead conversion, helping businesses turn initial conversations with prospects into qualified opportunities for their sales team. My experience includes high-volume outbound calling, lead qualification, follow-up, and calendar coordination. In my recent real estate Inside Sales role, I made 300–400 outbound calls daily to prospective buyers and sellers, with a 5% connect rate. I engaged prospects, identified their needs and level of interest, handled objections, nurtured leads that weren't immediately ready, and worked toward securing qualified appointments. I understand that effective appointment setting isn't simply about asking, “Are you available for a meeting?” It's about first creating enough value and trust for the prospect to see a reason to continue the conversation.
Experience: 5 - 10 years
I have hands-on experience using CRM systems to build, organise, and maintain sales pipelines, ensuring prospects are properly tracked from initial entry through their current stage in the sales process. I’m comfortable keeping lead information structured, updating statuses, documenting interactions, and identifying which opportunities require attention. I use CRM systems not just as a database, but as a sales management tool—helping maintain visibility across the pipeline, prioritise opportunities, organise follow-up activities, and prevent potential sales from being overlooked.
Experience: 1 - 2 years
I bring Team Lead experience supporting team performance, monitoring KPIs and productivity, and coaching team members to improve their results. I was involved in identifying performance gaps, providing feedback, helping team members understand expectations, and finding practical ways to improve individual and overall team performance. This experience strengthened my ability to analyze performance, communicate expectations, coach with a results-focused approach, and take ownership of team outcomes.
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
With my background in data analysis, I learn the value of time management. To be able to provide reports accurately and promptly.
Experience: 2 - 5 years
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