Micaella

Tech Support VA

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($800.00/month)

Bachelors degree

Last Active

April 21st, 2026 (11 days ago)

Member Since

August 8th, 2023

Profile Description

Aspiring Service Desk Analyst with a commitment to delivering reliable technical support, resolving Tier 1 issues, and ensuring a seamless user experience while continuously developing my IT and problem-solving skills.

Capacity Performance Monitoring - P2 Intermediate | Computer Security Incident Response - P3 Advanced | Infrastructure Operations - P2 Intermediate | Quality Assurance - P1 Beginner|
Release Management - P1 Beginner | Technology Troubleshooting - P3 Advanced | Chat Support for Basic Trouble Shooting | Remote Support using Bombgard | Password Reset via Active Directory | CCTV security support using  | Create and Update GWAI in Identity Cisco |Troubleshooting Service Desk Tier 1 Support | Troubleshooting Technical Issues & Delivering Excellent End-User Support | Active Directory |

Top Skills

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Other Skills

Experience: 2 - 5 years

Basic Information

Age
27
Gender
Female
Website
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Address
Taguig City, Cagayan Valley
Tests Taken
IQ
Score:  113
Government ID
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