Shirley

Customer Service Representative

With Timeproof

mark as hired

Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($600.00/month)

High school diploma

Last Active

August 28th, 2023 (985 days ago)

Member Since

August 4th, 2023

Profile Description

Hello! I'm a dedicated and empathetic customer service professional with 3 years of experience delighting customers across diverse industries. My passion lies in resolving issues, answering inquiries, and ensuring a seamless experience for clients. I possess excellent communication skills, both written and verbal, allowing me to interact effectively with customers from different backgrounds.
In my previous role at Amerigas, I consistently exceeded performance targets, maintaining a customer satisfaction rate of 95%. I pride myself on my ability to remain calm under pressure, turning potentially challenging situations into positive interactions. My strong problem-solving skills enable me to find swift resolutions while maintaining a customer-centric approach.
I'm well-versed in utilizing CRM systems, tracking customer interactions, and creating detailed reports to enhance service delivery. I'm enthusiastic about going the extra mile to exceed customer expectations and contribute to your team's success.
If you're seeking a dedicated customer service representative who can enhance customer loyalty and uphold your company's reputation, let's connect and discuss how I can contribute to your goals.
Best regards, ----------

Top Skills

Marketing » CRM » Accelo

Experience: 6 months - 1 year

we Use our own CRM when i was working as Customer Service representative

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

Marketing » Credit Repair

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: 1 - 2 years

I love to talk to other nationalities and Resolve their issues to deal with Frustrated People and make their Day Better

Other Skills

Basic Information

Age: 46

Gender: Female

Website: Sign Up with Pro Account to View

Address: MAKATI CITY, METRO MANILA

Tests Taken: IQ
Score: 92: DISC
Dominance: 9%
Influence: 30%
Steadiness: 26%
Compliance: 35%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

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“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”

- Marc Diez

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0247
Total Execution Time	0.0260

GET DATA

No GET data exists

MEMORY USAGE

1,602,648 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2910720

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0152 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2910720' LIMIT 1
0.0029	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '2910720'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '2910720'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2910720' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '2910720' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2910720' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 2910720 LIMIT 1`
0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 2910720 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2910720' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-09',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0007	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2910720'
0.0023	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '2910720' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2910720'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0002	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0001	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.132
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