I believe that hiring me will be a great advantage for you and your company, and here’s why:
1. Strong Sales and Administrative Background
I have extensive knowledge and over 3 years of hands-on experience in sales, having previously worked as a Local Store Sales Manager and Office Sales Representative. In that role, I managed daily sales activities, ensured customer satisfaction, handled client inquiries and account updates, processed orders, and performed administrative tasks such as reconciliation and reporting. I also have experience preparing and reviewing financial documents, statements, and maintaining accurate financial records.
2. Skilled Administrative Assistant
In addition to sales, I’ve worked as an administrative assistant, where I handled a wide range of tasks including order and fulfillment management, inventory control, phone and
3. Customer Service Representative (CSR)
I am currently working as a Customer Service Representative using Gorgias and Shopify, where I handle customer inquiries, order concerns, refunds, cancellations, and general support. I also manage order tracking and fulfillment processes using Smartpack, ensuring timely and accurate updates for customers.
4. Credit Repair Assistant
I have experience using Credit Repair Cloud, where I handle all client updates, manage documents, send reminders, and ensure accurate tracking of client progress. I also use Go High Level to communicate effectively with clients and provide timely credit score updates and support.
5. E-commerce Management
I’ve handled daily operations for e-commerce platforms like Shopify, eBay, and Amazon. My tasks included order fulfillment, processing refunds, managing cancellations, and resolving customer concerns. I’m proficient in Google Sheets and Microsoft Excel, using formulas, filters, and data organization to track orders, returns, and performance metrics.
6. Social Media & Podcast Support
I can manage various social media platforms like Instagram, LinkedIn,
7. Appointment Setting
I’ve worked as an appointment setter, supporting sales teams by calling prospective clients and scheduling meetings. I’ve used tools like Ooma, Grasshopper, CallRail, and Skype for outbound calls.
8. Property Management / Real Estate Assistance
I’ve managed rental properties and platforms like Airbnb and AppFolio. My responsibilities included handling tenant requests, coordinating repairs, tracking payments, managing listings, move-ins/outs, and ensuring lease compliance. I’m also familiar with tools such as DocuSign, ZipForms, MetroMLS, and JobAdder.
9. Software & Tools Proficiency
I’m comfortable using Microsoft Office, Google Workspace, Slack, Trello, Asana, Hootsuite, Buffer, Loom, Gorgias, CRC, and more. I also have experience in sales reporting, inventory management, payroll, purchasing, and order management.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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