I bring hands-on experience working with jewelry and fashion brands across the United Kingdom and the Philippines helping them grow through strategic outreach and consistent DM marketing systems. Through personalized outreach, psychology-based messaging, and influencer partnerships, I have helped increase client sales by up to 80%.
Over the years, I have been trained by the brands I worked with in effective communication and conversion techniques, allowing me to create meaningful, human-centered conversations that build trust and drive results without sounding scripted. My combination of relationship-building, customer engagement, and sales-focused strategies makes me a valuable asset to any team looking to strengthen its online presence and increase conversions.
What I Can Help You With
- Customer Support
- Responding to Customer Inquiries and Product Questions
- Order Tracking and Follow-Ups
- Handling Customer Complaints and Resolutions
- Social Media Management
- Content Creation and Scheduling
- Canva Graphic Design
- Short-Form Video Editing (Reels, TikTok, Shorts)
- Community Engagement and Comment Management
- Lead Generation and Influencer Outreach
- Administrative and Virtual Assistant Tasks
Tools That I Use
• Canva
• CapCut
• Meta Business Suite
• Instagram
• TikTok
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• Google Workspace (Docs, Sheets, Drive)
• Microsoft Office (Word, Excel, PowerPoint)
• Gmail
• ChatGPT
Experience: 5 - 10 years
Experienced in influencer outreach, partnership management, campaign coordination, and relationship building to increase brand visibility, engagement, and sales across social media platforms.
Experience: 2 - 5 years
Provides clear and timely communication to customers via email and direct messages, ensuring accurate information and positive customer experience.
Experience: 2 - 5 years
Addresses customer issues calmly and professionally, offering solutions and escalating concerns when needed to maintain satisfaction.
Experience: Less than 6 months
Engages with online audiences through comments and messages to build trust, brand loyalty, and active community presence.
Experience: 2 - 5 years
Engages with online audiences through comments and messages to build trust, brand loyalty, and active community presence.
Experience: 2 - 5 years
Maintains communication with customers after inquiries or purchases to improve retention and build long-term relationships.
Experience: 2 - 5 years
Assists customers with product details, pricing, availability, and order-related questions to support smooth purchasing decisions.
Experience: 2 - 5 years
Handles customer inquiries, complaints, and order concerns through Instagram, TikTok, and Facebook messaging with fast and professional responses.
Experience: 2 - 5 years
Identifies and engages potential customers through social media interactions to support sales growth and conversion.
Experience: 2 - 5 years
Basic marketing visuals and promotional content
Experience: 2 - 5 years
Supports communication efficiency and response drafting
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