Val

Guest Communication Specialist

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.27/hour ($640.00/month)

Bachelor's degree

Last Active

September 26th, 2026 (yesterday)

Member Since

July 10th, 2023

Profile Description

I am a hardworking, dedicated, and customer-focused professional with experience in guest communication, customer service, and technical support. I have experience handling guest inquiries and communications across platforms such as Airbnb and VRBO, ensuring timely and professional responses while addressing guest concerns.

I also have experience as a Customer Service Operator for an online casino, where I handled customer inquiries regarding cash-in and cash-out transactions and provided efficient assistance to customers. In addition, I have telecommunications experience with PLDT as a Repair Agent, assisting customers with internet connection issues, troubleshooting technical concerns, and providing appropriate solutions.

I am a fast learner, organized, detail-oriented, and comfortable working with computers and various online platforms. I am committed to providing excellent customer service, resolving concerns efficiently, and continuously learning new skills. I am confident that my communication, problem-solving, and customer service experience will allow me to become a valuable asset to any organization.

Top Skills

Virtual Assistant

Experience: 1 - 2 years

I have prior experience as a Virtual Assistant, primarily handling guest communications and inquiries across multiple platforms, including Airbnb and VRBO. My responsibilities included responding to guest questions, providing information about properties and reservations, assisting with concerns, and ensuring timely and professional communication throughout the guest’s stay. I also have experience using Streamline, a property management and communication tool, to manage guest interactions and keep information organized. This experience helped me develop strong communication, customer service, organization, multitasking, and problem-solving skills while working in a fast-paced virtual environment.

Other Skills

Customer Support » Customer Service

Experience: 6 months - 1 year

I have nearly two years of BPO experience in customer service, technical support, and payment processing. I worked for 6 months as a Customer Service Experience Associate at PLDT, a telecommunications company, where I provided technical support to customers experiencing internet connection issues. I assisted customers through phone calls, performed basic troubleshooting, and helped resolve their technical concerns. After 6 months at PLDT, I pursued another opportunity as a Customer Service Operator at Interactech Solutions Inc., where I worked for 13 months. My main responsibility was handling customer payment requests for an online casino, including cash-in and cash-out transactions. I assisted customers with their payment concerns, processed transactions accurately, and provided professional and efficient customer service. Through these BPO experiences, I developed strong skills in customer service, communication, problem-solving, technical support, payment processing, and handling customer concerns professionally.

Basic Information

Age: 28

Gender: Male

Website: Sign Up with Pro Account to View

Address: Tagum City, Davao del Norte

Tests Taken: IQ
Score: 98: DISC
Dominance: 39%
Influence: 10%
Steadiness: 41%
Compliance: 10%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Info )	0.0480
Total Execution Time	0.0501

GET DATA

No GET data exists

MEMORY USAGE

1,583,392 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2851317

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0316 seconds) (Show)

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0.0009	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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