Ivy

Fractional Chief of Staff & Digital Operations Strategist

Verified

With Timeproof

mark as hired

Overview

Looking for part-time work (5 hours/day)

at $11.06/hour ($1,332.00/month)

Associates degree

Last Active

July 11th, 2026 (3 days ago)

Member Since

July 7th, 2023

Profile Description

Fractional Chief of Staff & Digital Operations Strategist | 20+ Yrs BPO, PM, and Full-Stack Business Systems

I run the operational nervous system for founder-led businesses so the founder doesn't have to. Twenty years across BPO, corporate training, and full-cycle freelance consulting taught me one thing over and over: every growing business hits a point where the founder is the bottleneck, and someone has to become the person who holds the whole machine together. That's the role I fill.

What that actually looks like day to day: I architect and maintain CRM systems (Zoho, SuiteDash), build marketing automation and funnels (Zapier, Zoho Flow, LeadPages, ThriveCart, WordPress, Kadence), manage e-commerce and storefront operations, handle PCI compliance and SAQ tracking, set up DNS/DKIM/SPF, build internal tools in AppSheet and ---------- , lead certification and grant applications (WBENC, SBA, ---------- , pitch competitions), run podcast outreach and PR, write the SOPs that document all of it, and handle direct executive support (inbox, calendar, scheduling, correspondence) for the CEO/founder. I'm not a specialist in one lane. I'm the person a founder hands the whole backend to and stops thinking about it.

My process is consistent across every client: I diagnose the real problem before proposing anything, I work inside your existing tools before recommending new ones, I document as I build (not after), and I hand off systems your team can actually run without me. If ongoing support makes sense once the build is done, I offer tiered retainer options rather than assuming you're locked in.

Current work: Fractional Chief of Staff for a legal-adjacent consulting firm (Best Foot Forward Consulting / The Custody Blueprint), plus concurrent project management contracts. Available for additional fractional Chief of Staff, Digital Operations, or Systems Strategist engagements — long-term retainer preferred, project-based considered.

Based in Davao City, Philippines. Fluent in English and Filipino/Bisaya. Comfortable across US/UK time zones. 12-year uninterrupted freelance track record on Upwork alongside BPO and corporate experience with AT&T, Microsoft XBOX, San Miguel Corporation, TELUS International, and Harte Hanks.

Marketing » Content Creation » Blogging

Experience: 2 - 5 years

Customer Support » Sales Support » Lead Generation

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 10+ years

Project Management » Process Improvement

Experience: 2 - 5 years

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao, Davao del Sur

Tests Taken: DISC
Dominance: 37
Influence: 19
Steadiness: 24
Compliance: 20: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0475
Total Execution Time	0.0489

GET DATA

No GET data exists

MEMORY USAGE

1,650,208 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2842729

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0329 seconds) (Show)

0.0010	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2842729' LIMIT 1
0.0031	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '2842729'
0.0015	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '2842729'
0.0008	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2842729' AND `is_private` = 1
0.0008	`SELECT * FROM employment WHERE jobseeker_id = '2842729' AND hired > -1`
0.0008	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2842729' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0008	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0010	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0008	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 2842729 LIMIT 1`
0.0011	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 2842729 LIMIT 1`
0.0011	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2842729' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0009	`SELECT *, DATEDIFF('2026-07-14',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0009	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0017	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2842729'
0.0038	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0016	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '2842729' ORDER BY `jsct`.`rate` DESC
0.0009	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2842729'
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0008	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0008	`select * from teasers`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1784039862
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/2842729
csrf-token	99d0f4b929a68e14d5a8d375cbd2d0e5

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.131
HTTP_DNT

Ivy

Fractional Chief of Staff & Digital Operations Strategist

Overview

Profile Description

Top Skills

Professional Services » Management Services » Accounting Management

Professional Services » Management Services » Bpo Operations Management

Customer Support » Technical Support

Other Skills

Professional Services » Management Services » Customer Support Management

Customer Support » Phone Support

Customer Support » Customer Service

Office and Administration » Administrative Support

Marketing » Content Creation » Blogging

Marketing » Content Creation » Social Media Content Creation

Project Management » Monday

Customer Support » Email Support

Customer Support » Chat Support

Customer Support » Sales Support » Lead Generation

Customer Support » Phone Support » English Speaking

Project Management » Process Improvement

Basic Information