Detail-oriented Customer Experience Specialist and E-commerce Virtual Assistant with experience in Amazon and Shopify product listings, inventory management, and order support. Skilled in creating and optimizing product listings, managing variations, updating pricing and inventory, and ensuring accuracy across all entries.
With a strong BPO background in financial services, I’m highly organized, reliable, and experienced in following strict SOPs and structured workflows. Comfortable working independently in remote environments, double-checking details, and maintaining clean, consistent data while communicating professionally with clients and teams.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
I have strong customer support skills built on clear communication, empathetic listening, and quick problem-solving. I’m skilled at handling customer inquiries across multiple channels—email, chat, and phone—ensuring timely, helpful responses. I focus on building trust and maintaining positive relationships by understanding customer needs and providing effective solutions.
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