Ma.

I ---------- Control Specialist

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.75/hour ($912.00/month)

Associates degree

Last Active

January 2nd, 2026 (121 days ago)

Member Since

June 24th, 2023

Profile Description

I’m an IT Specialist with a strong background
in service desk operations, i ---------- management, and end-user support,
built through years of supporting users across the Philippines,
Australia, and NAFTA-region countries in fast-paced enterprise
environments.

I currently provide Level 2 technical and
functional support across systems, applications, and hardware, assisting
users via phone, email, chat, and ticketing tools such as Jira and
ServiceNow. My work covers remote troubleshooting, hardware and software
configuration for laptops and mobile devices, seamless user onboarding,
and timely escalation of complex issues to internal teams or external
vendors to minimize downtime and business impact.

My experience
spans the full IT support lifecycle—from frontline Helpdesk and Senior
IT Officer roles to I ---------- Control and Deskside Support. I’ve
supported geographically distributed teams, handled high-priority and
major i ---------- , coordinated cross-functional responses, analyzed ticket
trends, and contributed to service improvement initiatives through
clear documentation and shift-left opportunities. I’m comfortable
working across Windows and macOS environments and supporting platforms
such as Office 365, Salesforce, Google Workspace, Azure, and internal
business systems.

One of my strongest skills is communication.
I’m known for translating complex technical concepts into clear,
practical guidance for users of varying technical levels, while
maintaining accurate documentation that supports knowledge sharing and
continuous improvement. I work well across departments, value
collaboration, and take pride in being dependable and detail-oriented.

My
contributions have been recognized through system certifications,
structured training, and positive feedback from both colleagues and the
users I support. What I enjoy most is learning how systems work, solving
problems that help people get back on track quickly, and continuously
improving how IT services are delivered.

As technology continues
to evolve, I’m motivated to grow alongside it—learning new tools,
adapting to new processes, and building deeper expertise while
continuing to deliver reliable, people-centered IT support.

Design » Graphic Design

Experience: Less than 6 months

Video Editing

Experience: Less than 6 months

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bacoor, Cavite

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“Some...have been around for about 2 years with us now!”

Spencer Carlson

SEE MORE REAL RESULTS

“My life has gotten so much better. It changed my life, and I know it can change yours”

- Lukas Rohler

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Info )	0.0284
Total Execution Time	0.0302

GET DATA

No GET data exists

MEMORY USAGE

1,609,696 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2808511

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0156 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2808511' LIMIT 1
0.0028	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '2808511'
0.0011	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '2808511'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2808511' AND `is_private` = 1
0.0007	`SELECT * FROM employment WHERE jobseeker_id = '2808511' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2808511' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0002	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0005	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 2808511 LIMIT 1`
0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 2808511 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2808511' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-03',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0013	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2808511'
0.0023	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0009	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '2808511' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2808511'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
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SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.93
HTTP_DNT

Ma.

I ---------- Control Specialist

Overview

Profile Description

Top Skills

Customer Support » Technical Support

Office and Administration » Microsoft Word

Office and Administration » Data Entry

Other Skills

Customer Support

Office and Administration » Data Capture

Office and Administration » Microsoft Excel

Design » Graphic Design

Video Editing

Basic Information