With a Bachelor of Science in Industrial Psychology, specializing in HR functions, I have built a solid foundation in both human resource management and customer service. My career, primarily within the call center industry, has allowed me to sharpen my ability to manage complex customer interactions and provide technical support—whether via voice, chat, or
Experience: 2 - 5 years
In my previous role as Helpdesk Support, I was also responsible for managing timekeeping and creating schedules for my colleagues, ensuring the accurate tracking of work hours and attendance.
Experience: 5 - 10 years
Patience, professionalism, knowledge, focus, and the ability to work independently are essential to great customer service, and I consistently bring these qualities to my work.
Experience: 5 - 10 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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