Edmin

Business Development & Operations Specialist

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Overview

Looking for full-time work (8 hours/day)

at $10.79/hour ($2,080.00/month)

Bachelors degree

Last Active

August 13th, 2026 (6 days ago)

Member Since

June 11th, 2023

Profile Description

I'm an experienced jobseeker with a diverse background, having worked in a BPO company for over 9 years and gained additional experience through freelancing, including a 3-year stint as a Virtual Assistant.

I've embraced multiple roles throughout my career, demonstrating my versatility and adaptability.

Within the BPO industry, I've held different positions based on the evolving needs of the business, including Lead Generation, Social Media Management, Recruitment and Talent Management, Training and Quality Assurance, Inbox Management, Customer Support, and Data Entry and Order Processing.

As a Virtual Assistant for a B2C company, I handled various tasks such as order management, shipping, and billing support, customer complaint resolution via chat and email, email management, content creation, data entry, and various administrative duties.

Supervisors have consistently described me as self-motivated, dedicated, and reliable. I take full ownership of my work, consistently meeting deadlines and producing quality results. Working alongside me has been a pleasure for supervisors and teammates alike, who have witnessed my commitment and enthusiasm firsthand.

With a proven track record, strong work ethic, and the ability to excel in various roles, I am confident that I would be a valuable asset as a Virtual Assistant. I am excited to leverage my skills and experience to contribute to your team's success.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

I can effectively handle tasks such as organizing and maintaining records, accurately entering and managing data, managing communication channels, conducting research, nurturing client relationships, creating presentations, and managing social media platforms, among other things.

Customer Support » Chat Support

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 2 - 5 years

I have experience in accurately entering and updating data for both the retail and logistics industries. I am meticulous and have a keen eye for detail, ensuring that data is entered into the system without errors. To maintain data integrity and confidentiality, I prioritize using the correct sources of information and consistently double-checking my work. My commitment to precision and thoroughness allows me to effectively manage data entry tasks and contribute to maintaining reliable and accurate databases.

Other Skills

Customer Support

Experience: 2 - 5 years

In my customer support experience, I have effectively addressed inquiries and resolved customer complaints using chat and email platforms, ensuring timely and satisfactory resolutions. While I have also handled phone calls in the past, I would like to be transparent about my preference due to social anxiety. Handling phone calls has had a negative impact on my mental health, particularly when encountering instances of hostility or abusive language from irate customers. As a result, I am seeking roles that primarily involve written communication to optimize my performance and well-being.

Office and Administration » Email Management

Experience: 5 - 10 years

I have managed inboxes primarily using Outlook, but I am also proficient in using Gmail and other email platforms as per business requirements. My inbox management experience encompasses various tasks, such as processing orders received through the inbox, promptly responding to inquiries, and facilitating communication with customers, business owners, and relevant stakeholders. I am adept at organizing and documenting emails and attachments, as well as forwarding messages to the appropriate departments, too.

Marketing » Social Media Management

Experience: 6 months - 1 year

As part of my responsibilities in our BPO company, I manage our Facebook, LinkedIn, Instagram, and Twitter accounts. While this is not my primary role, I take on the additional task of creating engaging posts, including one-pager ads or carousels. However, I focus primarily on crafting the text and written content rather than the visual design, as we already have a graphic designer on our team who brings my ideas to life. I have recently attended a VA training and learned to create layouts using Canva. I recognize the need for improvement in my graphic content creation, I am continuously working towards enhancing my skills in this area.

E-Commerce » Bigcommerce

Experience: 2 - 5 years

I have hands-on experience using BigCommerce for various tasks related to customer orders. This includes inputting customer orders, managing and updating order details, and ensuring accurate shipping and delivery status tracking. I have also tried updating product listings on BigCommerce, which involves tasks like uploading product photos and inputting descriptions.

Customer Support » Social Media Moderation

Experience: 2 - 5 years

I have reviewed user posts, comments, and messages on the social media platforms of an e-commerce company in the past. This involved ensuring that the content aligns with our brand values and upholds our desired image. I carefully monitored content, I tried to maintain a positive and trustworthy online environment for our audience/customers.

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

I have experience using LinkedIn Sales Navigator and WeConnect for LinkedIn outreach and campaigns. I will be able to manage your LinkedIn account and expand your network. I can also do manual lead generation by utilizing Google search and other social media platforms to identify potential leads. I can help drive growth and generate valuable connections for your business by employing these approaches.

Basic Information

Age: 43

Gender: Female

Website: Sign Up with Pro Account to View

Address: Las Piñas, Metro Manila

Tests Taken: IQ
Score: 130: DISC
Dominance: 28%
Influence: 7%
Steadiness: 28%
Compliance: 37%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“I was able to make a better decision...”

- Tatiana Davis

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0319
Total Execution Time	0.0332

GET DATA

No GET data exists

MEMORY USAGE

1,631,136 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2774152

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0211 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0017	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2774152' LIMIT 1
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0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2774152' AND `is_private` = 1
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0.0008	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2774152' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2774152' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0011	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2774152'
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0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2774152'
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0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
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0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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