E-Commerce & General Virtual Assistant | Shopify, Support & Operations Specialist
Hi, I’m Julie Pearl Guibao! I am a versatile and detail-oriented virtual assistant specializing in e-commerce operations, customer support, loss prevention/monitoring, and social media management.
I help online business owners and growing brands save time, protect their operational health, and deliver outstanding customer experiences. Whether you need a reliable hand with Shopify management, proactive tracking, or daily administrative tasks, I am ready to step in and add immediate value to your team.
Key Skills & Expertise
E-Commerce & Shopify Support
Backend Store Operations: Managing Shopify product listings, updating inventory levels, and processing customer orders.
Order & Logistics Tracking: Monitoring order statuses and coordinating with shipping carriers to ensure accurate, timely deliveries.
Customer Support
Omnichannel Communication: Resolving inquiries via phone and
Problem Resolution: Handling order inquiries, tracking requests, product returns, and subscription management.
Loss Prevention & Operations
Active Monitoring & Verification: Tracking real-time data, verifying critical details (e.g., addresses, order accuracy), and identifying discrepancies.
Incident Escalation: Proactively flagging operational risks, suspicious activity, or systemic errors to preserve business integrity.
General Administrative Tasks: Managing
Why Work With Me?
Sharp Attention to Detail: Trained in loss prevention, I catch small errors before they turn into costly mistakes for your business.
Proactive Problem Solver: I take ownership of issues, coordinate across teams, and ensure smooth operational flow.
Adaptable & Fast Learner: I quickly learn new workflows, tools, and brand voices to hit the ground running.
TOOLS I UTILIZE:
Slack
Canva
KEEPA
Google Suite
Meta
Trello
Clickup
Seller amp- SAS
DS-Amazon quick view
BuyBotPro
Amazon right-click
Restricted/Hazmat
AZinsight
FBA multi-tool
Amazon rank chrome extension
Logistics & Tracking: UPS, FedEx, GPS Tracking Tools
Let’s connect and discuss how I can help streamline your daily operations and scale your business!
All the best!
Julie
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.