E-Commerce & General Virtual Assistant | Shopify, Support & Operations Specialist
Hi, I’m Julie Pearl Guibao! I am a versatile and detail-oriented virtual assistant specializing in e-commerce operations, customer support, loss prevention/monitoring, and social media management.
I help online business owners and growing brands save time, protect their operational health, and deliver outstanding customer experiences. Whether you need a reliable hand with Shopify management, proactive tracking, or daily administrative tasks, I am ready to step in and add immediate value to your team.
Key Skills & Expertise
E-Commerce & Shopify Support
Backend Store Operations: Managing Shopify product listings, updating inventory levels, and processing customer orders.
Order & Logistics Tracking: Monitoring order statuses and coordinating with shipping carriers to ensure accurate, timely deliveries.
Customer Support
Omnichannel Communication: Resolving inquiries via phone and
Problem Resolution: Handling order inquiries, tracking requests, product returns, and subscription management.
Loss Prevention & Operations
Active Monitoring & Verification: Tracking real-time data, verifying critical details (e.g., addresses, order accuracy), and identifying discrepancies.
Incident Escalation: Proactively flagging operational risks, suspicious activity, or systemic errors to preserve business integrity.
General Administrative Tasks: Managing
Why Work With Me?
Sharp Attention to Detail: Trained in loss prevention, I catch small errors before they turn into costly mistakes for your business.
Proactive Problem Solver: I take ownership of issues, coordinate across teams, and ensure smooth operational flow.
Adaptable & Fast Learner: I quickly learn new workflows, tools, and brand voices to hit the ground running.
TOOLS I UTILIZE:
Slack
Canva
KEEPA
Google Suite
Meta
Trello
Clickup
Seller amp- SAS
DS-Amazon quick view
BuyBotPro
Amazon right-click
Restricted/Hazmat
AZinsight
FBA multi-tool
Amazon rank chrome extension
Logistics & Tracking: UPS, FedEx, GPS Tracking Tools
Let’s connect and discuss how I can help streamline your daily operations and scale your business!
All the best!
Julie
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 1 - 2 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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