Edel

Data Entry Specialist | Virtual Assistant | Proofreading

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Overview

Looking for full-time work (8 hours/day)

at $2.08/hour ($400.00/month)

Bachelors degree

Last Active

February 23rd, 2025 (435 days ago)

Member Since

May 19th, 2023

Profile Description

Hi!I am a dedicated, organized and adaptable individual. I have goodinterpersonal skills, keen and am very willing to learn and develop newskills. I am reliable and often seek new responsibilities within a wide range of employment areas. I have a work experience of 3 years as a Virtual Assistant- Customer Service Associate and 8 years as an English as a Second Language teacher (Face- to- face and Online).
Here are some of the services that I can render:Admin supportCustomer supportChat supportData entryWeb researchEmail handling and managementProofreading or accuracy verificationTyping- 55wpmTranscriptionManual copy and paste tasksBasic video and photo editingE-commerce services:     Ticket management     Order processing and fulfillment     Order tracking     Payment and refund processing
Software/Tools/Applications I use/have used:Slack | Skype | Zoom | Telegram | WhatsApp<8efe80624d780eba0c6493ec45140364>Skype ID: live: ---------- : ----------
Microsoft Office ToolsCanvaGoogle Workspace/Suite (Docs, Sheets, PPT)GrammarlyAdobe PhotoshopCorel VideoStudio UltimateWondershare FilmoraAdobe PremiereGoogle HangoutsGorgiasZendesk(basic)
I am looking forward to working with clients using this platform and am very hopeful to create a fantastic portfolio in the freelance world.
Let me be your Online senses!

Top Skills

Experience: 2 - 5 years

I believe I have the type of knowledge to succeed in this role and at the company because of the experience I earned during my recent employment. The company I worked for is also a flower gifting company in which as a customer support associate, I had tasks such as assisting customers with their request of changing the floral recipe into their own floral design. I also communicated with florists through calls and messages to determine if they have the flowers needed for a specific arrangement. Focal flowers and floral fillers were discussed meticulously to ensure that the floral product chosen by the customer was identical or almost alike. Addons such as plushies, mylar balloons, and keepsakes were also common thing in my previous job. The company also has its own customer relationship management software which I used for more efficient and enhanced transactions with customers. Websites such as FTD (Mercury) and Bloomnet (bloomlink) were the main sites used to transact with florists. I used to always check inquiries from florists by replying to their messages sent on both sites. I sent a timely response to make sure we, the florists and I were on the same page. Negotiation of price, floral substitutions, etc. were the main topic of the conversation. I would call the customer first if he/she agrees with floral substitutions. These were some of the many tasks I had done in my previous job. Being able to multitask, adapt to changes quickly, and be very thorough are the key skills I can offer you. Thank you so much.

Experience: 2 - 5 years

Other Skills

Experience: 1 - 2 years

Basic Information

Age
35
Gender
Male
Website
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Address
Baguio City, Benguet
Tests Taken
IQ
Score:  112
DISC
Dominance: 37
Influence: 19
Steadiness: 32
Compliance: 13
English
C1(Advanced)
Government ID
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