I previously worked as a team leader for first party collections and customer service portfolios for our clients offshore in a BPO setup. I earned various skills in handling different tasks from my 12 year experience in the BPO industry.
Experience: 2 - 5 years
I am capable of reviewing invoices.
Experience: 5 - 10 years
I can comprehend and generate reports through excel sheets.
Experience: 5 - 10 years
I am very familiar in utilizing Microsoft word in generating forms and documents for my clients.
Experience: 2 - 5 years
I am capable of utilizing Nitro for relevant forms and documents required by my clients.
Experience: Less than 6 months
I can comprehend payment requests, late fees and card transactions and charges as mode of payments.
Experience: 2 - 5 years
I have managed timekeeping platforms for myself and previous direct reports for payroll purposes. I’ve handles disputes from employee to accounting and vise versa.
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