I am a results-driven and detail-oriented professional with proven experience in collections, IT support, and customer service. I bring over 2+ years of experience in fast-paced environments, helping businesses reduce outstanding receivables, resolve technical issues, and deliver exceptional customer satisfaction.
???? Collection Executive
-Skilled in debt collection, account reconciliation, and maintaining positive client relationships
-Experienced in using MS Excel and spreadsheets for tracking collections and reporting
-Able to negotiate professionally and resolve disputes effectively
???? IT Support Specialist
-Proficient in troubleshooting hardware/software issues, system setup, and user support-Familiar with Windows, basic networking,
-Ability to provide Level 1 technical support for both internal teams and external clients
???? Customer Service Support
-Strong communication skills, both written and verbal
-Experienced in handling inquiries via phone,
-Committed to ensuring customer satisfaction and problem resolution in a timely manner
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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