Respond promptly and professionally to customer inquiries via
Gorgias
Handle customer complaints, provide
appropriate solutions and alternatives within the time limits, and follow up to
ensure resolution.
Maintain customer satisfaction by addressing and resolving customer concerns
efficiently. Monitor and manage customer feedback and reviews to improve
service quality.
Review orders and process refunds and return
Product Listing and Optimization
Order and Inventory Management
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Customer associate with almost five years of experience with skill in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desire, and providing customized solutions to build loyalty.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.